Macy's Questions & Answers

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Here’s what consumers have asked with answers from Macy's staff and previous consumers.

6 questions answered
17% answered in 1 day
Question:

Do macs sell genuine michael kors handbags?

Answer:

YES! TOTALLY FAKE! Just found out my MK online black friday sale at Macy's is a TOTAL FAKE!

By Stephanie A.
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Question:

I'm very interested in speaking with a buyer for women's and children's clothing for st. louis macy's stores? can anyone help me connect?

Answer:

I can answer yes as I have purchased 2 MK bags and they are real; the best sale@ Macys for xmas is Super Saturday Sale weekend BEFORE xmas. Buy now (inventory will be very low by that weekend) and return receipt or actual merchandise if necessary and get markdown. I have found the associates are not trained well regarding even sale dates (sorry but nothing but customer service problems and poorly trained associates) so if necessary, refund the item, and have associate rering the item at sale price. Most sales@ Macys EXCLUDE additional discounts on MK and designer items so the friends & family 25% off (I purchased a MK coat at a great price) until Dec 10th is probably your best sale. If the item won't be used prior to xmas, just keep checking in on all new sales and return item and rering at better price. Be careful with online orders at Macy's, if something goes wrong and an online associate has to correct it good luck. You can speak to a supervisor at the Customer Service # and get help.

By Deborah E.
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Question:

Does anyone know how long it takes for a macy's borderfree shipment to reach australia?

Answer:

A week to 10 days for the United States! I believe, they have a tracking click on yoour email, comfirming when Item was shipped out.So, you can track it! Keep your order number and go to my account, you can always track that way, also!

By Christine S.
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Question:

Has anyone been asked by an online merchant to send photos of government ids after payment cleared, to release your items for shipping?

Answer:

No, this has never happen to me! I would check with a, supervisor, if available!

By Christine S.
Question:

I want to stop my order now. please do not send.

Answer:

Yes tried on Feb 1 to stop it.Then called today to ask for my refund.They told me they never stopped it

By Daniel R.
Question:

I am curious as to why i am unable to read customer reviews of products while shopping online macy's ty

Answer:

You have to sign in first, in order to click agree or disagree, under the review. To, get to tbe review itself, go to top of post for item your viewing to the, right it shows how many reviews, product has. Hold your finger on the word, review and it will, click into reviews for that item, if thier are any. If, not it will state be the first to review this item!

By Christine S.

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