Graham, ALL unspent credits are refunded without question

Yes, you have to pay first and then wave goodbye to it and to loads of time.

This is very clever scam. Money paid = Money lost … I never received my money back.

I certainly did not get mine back

NO! It's a scam, they fail to mention that in the introduction.

Short answer is No. Check the other responses to your question. If you paid by credit card you may get a refund from them, but not from madbid. They will say you have used all your credit on bidding, tough luck.

Haha i've seen all the answers and wholly agree with them! Quite simple you buy your credits, then you do NOT win any bids then you loose your Money and if your daft enough to buy more credits then you loose more money, steer well clear!

Your money's gone. Cut your losses and dont bid for anything else. It's a big rip off! Try and get your money back if you paid by credit card... if not, Ian M is right, you are stuffed... sorry!

In a word NO albeit you will get a percentage in credits for them to take the piss even further

In short no. Keep away

Sorry, cancelled straight away after reading reviews but had to send countless emails and involve my bank before I got my refund. Only use credit card if you use this site. Details of site are not really clear until you have signed up.

If you paid by credit card, then you card issuer will refund. I informed mine that the conditions had not been made clear at the point I paid. They refunded immediately and in full. If you paid by debit card you are probably stuffed.