Meetup Questions & Answers

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Here’s what consumers have asked with answers from Meetup staff and previous consumers.

24 questions answered
13% answered in 1 day
Question:

Why so many 1/5-star reviews? it's a 5/5 idea.

Answer:

All Meetup has now is a database of names and a reasonably efficient way of routing new members to your group. But the tools for organizers are wretched and, by design, have gotten worse. This is the only company I've ever seen that doesn't care what the application users, in particular the organizers, want and need. The list of bad changes is very long--and they don't give a damn. And to add insult to injury, they are inept at application development and coding. They pushed out what might be laughably called alpha code and then scrambled to fix issues, saying "it was a work in progress." A major software release should not be a work in progress. Without comment, they remove functionality. For instance, when asked why they removed the ability to post a note on the calendar, their answer was that "only 3% use the feature. So what--now only 3% are pissed? Leaving the feature cost them nothing. I evaluated software from Microsoft and others for a living. Meetup by far is the worst I have ever seen. The "show runners" should be fired and given bad recommendations. And when a competitor comes along that is competent and cares about its users, Meetup will disappear and we'll all celebrate. The organizers en masse don't just dislike the app, they dislike the folks responsible for the mess that Meetup has created.

By John E.
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Question:

Are these groups for singles looking to meet up with other singles or can married people join who just want to expand their group of friends?

Answer:

Hi Karen, each group leader sets the groups purpose and requirements so yes, many groups do not discriminate on marital status. To be sure, contact the group leader for the group you are interested in

By Susan S.
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Question:

How do i make a complaint against a meetup organizer

Answer:

On the front page/landing page for the group click the more tab, then select "report this group"

By Scott H.
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Question:

Answer:

It doesn't exist.

By Valerie P.
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Question:

How do organizers contact a person at meetup to get questions answered?

Answer:

The only way to contact them is support@meetup.com and they only answer your questions when it's convenient for them. I am an organizer and have sent them several emails over the past month and I've received only 2 responses. The rest of the issues have not been address and I am still waiting on a reply.

By Jamile S.
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Question:

Do they charge your credit card

Answer:

Yes. Organizers pay a fee.

By Laura C.
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Question:

Who typically joins

Answer:

@ MW. Because they suck for service and protecting the members, but we all know that if you pay you get fantastic service right?

By Scott H.
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Question:

Answer:

Most complaints about organizers have to deal with disagreements about how things should be run. If you don't like the organizer or how they run the show, find another Meetup. I have been a successful organizer for many years and there are personalities I just don't gel with. I look at the numbers in my group and listen to feedback and know it is not always me.

By Susan S.
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Question:

Can i start on a trial period for free without signing up to paying every month? i want to promote my sailing courses in gibraltar

Answer:

Meetup Pro has a one-month free trial, and Meetup offers a 14-day trial in EU

By Neville E.
Question:

I want to report an orgnization. how can i do this?

Answer:

When a organizer makes it personal how do you make a complaint.

By sherry A.

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