For Business
Write a Review For Business For Business

MerchantCircle Questions & Answers

68 reviews
Ask a question

Here’s what consumers have asked with answers from MerchantCircle staff and previous consumers.

1 questions answered
100% answered in 1 day
Question:

Dear merchant circle: how do i cancel my account. my website www.highmeadowproducts.com is no longer active and i keep getting charged. who do i call? rick johnson

Answer:

Rick, you shouldn't be getting charged for MerchantCircle listings. The listings that I know of are free. I would call your credit card to dispute the charges while you get this straightened out. I had a nightmare trying to get a listing with personal phone number removed. It took about 12 hours of writing to the company, filling out forms, Tweeting to the parent company's CEO (Payam Zamani), and many promises. It took me several months to get it resolved during May and June of this year (2015) They have problems with the BBB... 59 complaints in the past 3 years: http://www.bbb.org/greater-san-francisco/business-reviews/online-networking/merchantcircle-in-san-ramon-ca-303722 You can try info on this site: http://merchantcircle.desk.com/customer/portal/articles/259445-how-do-i-edit-my-business-information- Also write to Larry Williams, also of the parent company at email: larry.williams@reply-corp.com They tried to tell me that it was Google's fault that changes don't take effect, but it's really because no one at MerchantCircle really cares. Good luck with your battle, and I hope it doesn't take you the months of frustration that I suffered..

By Ann S.
Question:

How do i make merchant remove wrong information they about my business on their website as this hurting my business(oba michael therapeutic massage)

Question:

Does the site allow gmail email addresses?

Question:

I work for cosmetic dental associates and we have a review written by someone who received a love potion and got back together with her boyfriend because of this. we are a dental office and i wanted to see what we need to do to get it removed.]

Question:

Can’t see your question? Ask to get answers from the MerchantCircle staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
MerchantCircle?
Post Review