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on 11/14/17Sorry to hear that the item you have received the wrong item. Could you please contact us and send us some photos of the item? Please includes SKU sticker and the shipping label. https://www.newchic.com/Contact-Us-hc10.html We will check your photos carefully and offer you a reasonable solution according to our return policy.
https://www.newchic.com/return-and-refund-policy-hc99.html