asked by
on 6/12/18Hi, breedeen b.
Every order from Newchic has a 14-day return or refund guarantee. Here is the return and refund policy.
https://www.newchic.com/return-and-refund-hc162.html.
Or
https://m.newchic.com/help-center/return-policy
You can get all the details here.
To protect the customer privacy, we suggest you contact our customer service for the best solution.
If on computer:
https://www.newchic.com/Contact-Us-hc10.html
If on mobile/phone:
https://pwa.newchic.com/customer-service
We will try our best to offer you a best solution. Thank you.