Where is my order #21181109
you have not answered the last 3 emails I sent you
the tracking numbers you gave me are not valid

asked by Joe T. on 12/22/16

1 Answer
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Dear Joe,

Order #21181109 was shipped on 2016/11/29. It usually takes 7-20 business days (weekends and holidays are not included) to be delivered. You can track your order here. http://www.17track.net/zh-cn/track?nums=RS504864924CN. Sometimes, the may be slightly delayed because of customs clearance and holiday. Hope you can receive your item as soon as possible.

Could you please go to the local post office and have a check if you have free time? Sometimes it can be held there.

Best regards,

Newchic team.

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