NewChic Questions & Answers

Thanks for your waiting.And your order 36884803 has been shipped out on 2017-10-21 through standard air mail register. The estimated transit time: 7-20 business daysdo not includes weekend and holidays. Tracking number: LS043566875CN Tracking link: http://www.17track.net/en Or you also can check on your account of the website: My account- view order- order- tracking number- tracking information. If the parcel is not delivered within this date, you can contact us again. For any further assistance or necessity, welcome to contact us and we will try our best to help you.

Hello, could you please sent me the order number or the email address you made the order to me, that I can help you check the status of your order. Or you can contact our customer service. Https :// www.newchic. Com/Contact-Us-hc10. Html. Our customer service try their best to offer you more details. Thank you.

Here is the return policy. https://www.newchic.com/return-and-refund-policy-hc99.html. You can return the item if the product you have received does not meet the size chart, please send the relevant information to our customer service. Https :// www.newchic. Com/Contact-Us-hc10. Html. Our customer service will check it carefully and then offer you a reasonable solution according to the return policy. Thank you.

Here is the our website: http://www.newchic.com/. You can click this link to our website to enter the key words with the product name and find the item you want and then go to the product page to get all information, including the price, size and etc. If you don't know how to place your order, here is the new user guide: https://www.newchic.com/new-user-guide-hc11.html/. You can place your order use your phone to download an app about Newchic. Below is the link about Newchic app https://www.newchic.com/AppDownload.html?utmid=1848# Welcome to place the order. Enjoy shopping.

Thanks for your waiting.And your order 36995951 has been shipped out on 2017-10-18 through Expedited Shipping. The estimated transit time: 5-8 business daysdo not includes weekend and holidays. Tracking number: 3631017202 Tracking link: http://www.dhl.com/en.html Or you also can check on your account of the website: My account- view order- order- tracking number- tracking information. If the parcel is not delivered within this date, you can contact us again. For any further assistance or necessity, welcome to contact us and we will try our best to help you.

The estimated time for you to get your package is different though different shipping methods. Newchic offers Six different international shipping methods: https://www.newchic.com/shipping-methods-hc13.html

The item in your order 36278090 is out of stock recently. The details as follows: Item:[SKU510142]Letter Warm Fur Lining Flat Slip On Ankle Boots For Women[+Color; Red][+Size; US 7(Our Size: 38)] Predicted Restocked time: 2017-10-20 We are sorry for the inconvenience. Please kindly have a choice: 1. Would you like to wait the predicted restocked item? 2. Exchange the out of stock product to other product? 3. Cancel the out of stock item and refund? Looking forward to your reply. Any question, please feel free to contact with us.

Hello, could you please sent me the order number or the email address you made the order to me, that I can help you check the status of your order. Or you can contact our customer service. Https :// www.newchic. Com/Contact-Us-hc10. Html. Our customer service try their best to offer you more details. Thank you.

Hello, could you please sent me the order number or the email address you made the order to me, that I can help you check the status of your order. Or you can contact our customer service. Https :// www.newchic. Com/Contact-Us-hc10. Html. Our customer service try their best to offer you more details. Thank you.

The estimated time for you to get your package is different though different shipping methods. Newchic offers Six different international shipping methods: https://www.newchic.com/shipping-methods-hc13.html