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Here’s what consumers have asked with answers from NewChic staff and previous consumers.
Dear Sylvia, Thank you for your e-mail. Thanks for your waiting.And your order 33646834 has been shipped out on August 23rd through standard air mail register. The estimated transit time: 7-20 business daysdo not includes weekend and holidays. Tracking number: LW740094844CN Tracking link: http://www.17track.net/en Or you also can check on your account of the website: My account- view order- order- tracking number- tracking information. If the parcel is not delivered within this date, you can contact us again. For any further assistance or necessity, welcome to contact us and we will try our best to help you. Wish you a happy shopping. Best regards Newchic team
You can track your order in different parts of our website according to its current status. 1. Processing: You can check its status in My Orders in your Newchic account. 2. Shipped: Once your order is shipped, and you will receive an email from us with the tracking code and where to track it (www.17track.net). You can also find the tracking details of your order in My Orders. 3. If your order does not contain the tracking number, you can purchase a Tracking Number from checkout page.
The estimated time for you to get your package is different though different shipping methods. Newchic offers Six different international shipping methods: https://www.newchic.com/shipping-methods-hc13.html About the size reference, you can see it in the page of product description. If you are still confused about which is suitable, you can contact us by cservice@newchic.com. And we will give you advise.
Here is the our website: http://www.newchic.com/. You can click this link to our website to enter the key words with the product name and find the item you want and then go to the product page to get all information, including the price, size and etc. If you don't know how to place your order, here is the new user guide: https://www.newchic.com/new-user-guide-hc11.html/. Welcome to place the order. Enjoy shopping.
