NewChic Questions & Answers

Here’s what consumers have asked with answers from NewChic staff and previous consumers.

534 questions answered

15% answered in 1 day

Question:

Will like to know when order 21464708 will be shipped been on back order since 11-27 Will like to know when order 21464708 will be shipped been on back order since 11-27

Answer:

Dear mike y. For your order 21464708, we just started to send it to you on 2016/12/13 Would you please wait a few more days? The Expedited Shipping Service needs 5-8 business days. Best regards. Newchic team

By Newchic N. over a year old

Question:

Order hasn't come bought nov 29 Order hasn't come bought nov 29

Answer:

Dear Susan J. Sorry for the delay, please tell us your order id or email address you used for order, we will check the status of the order for you. Hope to hear from you soon. Best regards. Newchic team

By Newchic N. over a year old

Question:

I ordered 2 separate orders ref #632200027231 and #633900029780 and have heard nothing. ?where is my orders?

Answer:

Dear COLLEEN E. Sorry but we can not find anything via these 2 order id. The order id should has 8 digits, would you please check it again? If you don't know the order id, please tell us your email address, we will check it for you. Best regards. Newchic team

By Newchic N. over a year old

Question:

Hi, i'm still waiting for my order. i will be dead by the time i receive the 2 pair of shoes that i ordered based on your reviews. i have many, many friends on facebook and i will tell them that this is a scam. i am out of the money that i charged and i am disabled. they were for christmas gifts. karma is wonderful and you will get yours. what you put out, comes back 10 fold. Hi, i'm still waiting for my order. i will be dead by the time i receive the 2 pair of shoes that i ordered based on your reviews. i have many, many friends on facebook and i will tell them that this is a scam. i am out of the money that i charged and i am disabled. they were for christmas gifts. karma is wonderful and you will get yours. what you put out, comes back 10 fold.

Answer:

Dear Ginny T. Sorry for the delay, would you please tell us your order id or email address which you used for order? We will check it for you. Or you can contact us directly :service@newchic.com Best regards. Newchic team

By Newchic N. over a year old

Question:

How do i return mt shoes How do i return mt shoes

Answer:

Dear Betty H. This is our return policy: http://www.newchic.com/return-policy-hc99.html If you have any other question, please write to us directly :service@newchic.com Best regards. Newchic team

By Newchic N. over a year old

Question:

How do i return my shoes How do i return my shoes

Answer:

Dear Betty H. This is our return policy: http://www.newchic.com/return-policy-hc99.html If you have any other question, please write to us directly :service@newchic.com Best regards. Newchic team

By Newchic N. over a year old

Question:

Hello, i ordered 3 pairs of shoes 2 weeks ago. when can i expect delivery? debby jennings sarasota florids Hello, i ordered 3 pairs of shoes 2 weeks ago. when can i expect delivery? debby jennings sarasota florids

Answer:

Dear Debby J. For your order 21552628, we started to send it on 30. November, usually it needs 7-20 business days to arrive, would you please wait a few more days? The tracking number isLT506189317CN Best regards. Newchic team

By Newchic N. over a year old

Question:

Hello i want to know when will i receive my product. the order number is 70756822tf783700t Hello i want to know when will i receive my product. the order number is 70756822tf783700t

Answer:

Dear Ivonne R. Sorry but we can not find anything via 70756822TF783700T. Are you sure this number is right? There sould habe 8 digits in order id. Or would you please tell us your email address which you used for order? We will check it for you. Best regards. Newchic team

By Newchic N. over a year old

Question:

Hi ordered 2 pairs of shoes on 3rd december. have not had confirmation, but monies have left my account. can yo confirm order and delivery date please. Hi ordered 2 pairs of shoes on 3rd december. have not had confirmation, but monies have left my account. can yo confirm order and delivery date please.

Answer:

Dear Colin S. Sorry for the delay, please tell us your order id or email address you used for order, we will check the status of the order for you. Hope to hear from you soon. Best regards. Newchic team

By Newchic N. over a year old

Question:

How do i return two pairs of shoes i bought ,they do not fit How do i return two pairs of shoes i bought ,they do not fit

Answer:

Dear Betty H. Deeply sorry for the size problem, please give us the photo of the wrong product, measure it and show us the size, we will give you the best solution. Please contact us via email: http://www.newchic.com/Contact-Us-hc10.html Here is the return policy: http://www.newchic.com/return-policy-hc99.html Best regards. Newchic team

By Newchic N. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

NewChic Questions & Answers

Will like to know when order 21464708 will be shipped been on back order since 11-27 Will like to know when order 21464708 will be shipped been on back order since 11-27

Order hasn't come bought nov 29 Order hasn't come bought nov 29

I ordered 2 separate orders ref #632200027231 and #633900029780 and have heard nothing. ?where is my orders? I ordered 2 separate orders ref #632200027231 and #633900029780 and have heard nothing. ?where is my orders?

How do i return mt shoes How do i return mt shoes

How do i return my shoes How do i return my shoes

Hello, i ordered 3 pairs of shoes 2 weeks ago. when can i expect delivery? debby jennings sarasota florids Hello, i ordered 3 pairs of shoes 2 weeks ago. when can i expect delivery? debby jennings sarasota florids

Hello i want to know when will i receive my product. the order number is 70756822tf783700t Hello i want to know when will i receive my product. the order number is 70756822tf783700t

How do i return two pairs of shoes i bought ,they do not fit How do i return two pairs of shoes i bought ,they do not fit

Can’t see your question? Ask to get answers from the NewChic staff and other customers.

I ordered 2 separate orders ref #632200027231 and #633900029780 and have heard nothing. ?where is my orders?