NewspaperArchive Questions & Answers

Here’s what consumers have asked with answers from NewspaperArchive staff and previous consumers.

8 questions answered

25% answered in 1 day

Question:

Jason, run away quickly! Jason, run away quickly!

Answer:

Shadow, Please use https://newspaperarchive.com/ You will find 1/3 billion historical records at a responsive company that fully honors its Terms for all customers. Best wishes Chris Customer Service NewspaperArchive.com

By Brad C., Customer Service Manager over a year old

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Question:

I want to be contacted by newspaperarchives.com cannot ask questions online cannot search online contact jennyandric@yahoo.com I want to be contacted by newspaperarchives.com cannot ask questions online cannot search online contact jennyandric@yahoo.com

Answer:

Jenny, There is a Contact Us link on the bottom of every page on the site. NewspaperArchive®

By Brad C., Customer Service Manager over a year old

See more answers (2)

Question:

Do i pay for a subscription and then there's another price?

Answer:

Margaret, Our subscription is $19.95 monthly or $74.95 semi-annual. There is no other price or additional price (except to order a reprint shipped to you if you choose). You are able to download full quality PDF's or PNG's of all our content once you subscribe. Thanks, Customer Service NewspaperArchive.com

By Brad C., Customer Service Manager over a year old

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Question:

Has anyone been able to.cancel this and / get a refund? i can't believe they charged me $166! Has anyone been able to.cancel this and / get a refund? i can't believe they charged me $166!

Answer:

Hello Clela, please contact us at customerservice@newspaperarchive.com via email so that we might assist you with your request.

By Brad C., Customer Service Manager over a year old

Question:

If you guys actually had service, this would be a great website to research. not going to waste my money. dang. i had the same problems years ago. If you guys actually had service, this would be a great website to research. not going to waste my money. dang. i had the same problems years ago.

Answer:

Penny, We are available 7 days a week at: customerservice@newspaperarchive.com. 110,000 people a day use our site and fewer than 50 actually have a question on how to use it, but we are here if you are one of those 50. Customer Service NewspaperArchive.com

By Brad C., Customer Service Manager over a year old

Question:

Why can't i chat when in your site why can't i do a search where i need to site is not working and has not worked for a long time. help!!!

Answer:

Jenny, You may have chosen to turn Chat off and Agreed with the statement: "Yes. Turn Chat off permanently." To turn chat on, login, choose Account, choose Account Settings - turn LiveChat on. Our site is working perfectly - serving 110,000 visitors a day. NewspaperArchive®

By Brad C., Customer Service Manager over a year old

Question:

I need some help from this site!! can't ask a question can't search anything i want to stop the auto renew on this site I need some help from this site!! can't ask a question can't search anything i want to stop the auto renew on this site

Answer:

Jenny, There is a Contact Us link on the bottom of every page on the site. NewspaperArchive®

By Brad C., Customer Service Manager over a year old

Question:

Hello: why is this now blocked in my country - turks and caicos islands? what are my options to access? Hello: why is this now blocked in my country - turks and caicos islands? what are my options to access?

Answer:

Marjorie, We support customers in about 50 countries and Turks and Caicos is not one of them. Customer Service

By Brad C., Customer Service Manager over a year old

Typical questions asked:

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NewspaperArchive Questions & Answers

Jason, run away quickly! Jason, run away quickly!

I want to be contacted by newspaperarchives.com cannot ask questions online cannot search online contact jennyandric@yahoo.com I want to be contacted by newspaperarchives.com cannot ask questions online cannot search online contact jennyandric@yahoo.com

Do i pay for a subscription and then there's another price? Do i pay for a subscription and then there's another price?

Has anyone been able to.cancel this and / get a refund? i can't believe they charged me $166! Has anyone been able to.cancel this and / get a refund? i can't believe they charged me $166!

If you guys actually had service, this would be a great website to research. not going to waste my money. dang. i had the same problems years ago. If you guys actually had service, this would be a great website to research. not going to waste my money. dang. i had the same problems years ago.

Why can't i chat when in your site why can't i do a search where i need to site is not working and has not worked for a long time. help!!! Why can't i chat when in your site why can't i do a search where i need to site is not working and has not worked for a long time. help!!!

I need some help from this site!! can't ask a question can't search anything i want to stop the auto renew on this site I need some help from this site!! can't ask a question can't search anything i want to stop the auto renew on this site

Hello: why is this now blocked in my country - turks and caicos islands? what are my options to access? Hello: why is this now blocked in my country - turks and caicos islands? what are my options to access?

Can’t see your question? Ask to get answers from the NewspaperArchive staff and other customers.

Do i pay for a subscription and then there's another price?

Why can't i chat when in your site why can't i do a search where i need to site is not working and has not worked for a long time. help!!!