Thank you for your question,

Please accept my apologies for my delay in responding as this was not a platform that we have monitored previously.

As no order number has been supplied, we cannot confirm your order or clarify that you issues have been resolved.

We would love the opportunity to resolve any issues you have had if you were to contact us via our online support system, using the link below:

http://www.nigelohara.com/support/

Kind regards,

Dean.

I have. But I bought using PayPal and so used their services to obtain my refund. That was on the 12/09/2015 I shall never ever use them again. I don't care if their prices appear cheaper than the rest