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Noracora has a rating of 3.6 stars from 11,533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 5th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
195,025 reviews
Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly
I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again
I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again
Wanted to return an item. WAY TOO MANY STEPS need to be taken to do this simple task. They offer 1/2 back purchase price so I took that option.
Items looked great and reasonably priced
Date of experience: July 11, 2024
I thought thy would be great summer additions
Date of experience: June 6, 2024
The item does not have the quality that they appear to have online and they are over priced and I bought a clearance item but was shipped something totally different and is unable to return it or use it.
I just contacted them today and they have not had a chance to respond back to me.
Because the dresses appear to be very nice that you could wear to work or church but they material is so thin that you have to have to wear a slip with them
Date of experience: July 12, 2024
Dear Customer,
Thank you for bringing this matter to our attention. We sincerely apologize for any confusion or inconvenience caused.
Please understand that final sale products are not eligible for return.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
If you have problem with the quality, feel free to send us photos. Our service agent will help you check the issue.
Please note the discount if finalsale will show separately in the bill. The actual price you paid is already discounted and the same price you saw online.
As for the regular items, our representative have sent an email to you with all the return information, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
If you need any assistance, please feel free to contact us by chat for quick response or by email at service@noracora.com. By email we will reply to you within 24 hours.
Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Louisa
NORACORA
It was nice hopefully the items has the quality that they appear to have online.
Items appears to be stylish, comfortable, and loose fitting with the upscale quality look about them. I hope it is what it appears to be.
Date of experience: June 12, 2024
Shopping experience has been superior; hopefully merchandise is just as awesome and if not returns are smooth, easy and stress-free and if so, I will be a customer for life.
Walmart, Sam's Club, Macy's, and Belts - little to no returns to these stores.
Date of experience: May 13, 2022
First time shopper here. I was disappointed in the quality of the material. The slacks did not look like the pictures. The capri pants are nice...but I don't love the material. One shirt shrunk when I washed it in cold water. I won't be a regular customer!
When I hadn't received any of the items in about 10 days, I thought my order was lost. Customer service responded in a timely manner to assure me my order would be coming.
Pictures looked good...I've learned my lesson.
Date of experience: July 8, 2024
First time shopper here. Hope everything fits!
Liked the look of the pants.
Date of experience: June 8, 2024
On May 29th I ordered 3 ladies tops. All very nice, however, the polka dot top was much too large even though all three items were ordered in the exact same size. This has actually happened before so it seems that whomever is making these garments have different sizing scales.
I have previously sent sizing dissatisfaction comments, but have not had response.
I like the styles of the clothing
Date of experience: June 29, 2024
My only negative response is about sizing issues. I ordered 3 ladies tops, all the same size. I received them two days ago. Two of them fit perfectly, the third one was large enough that it would fit two people...something went wrong.
I liked the product I have chosen. It is a nice colour.
Date of experience: June 26, 2024
Date of experience: May 29, 2024
Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly
Found it online
Date of experience: July 12, 2024
More skirts
Date of experience: June 8, 2024
I took careful photos. As I tried to save money the shipping went higher. That is very cheating way to grab a dollar.
They are cheats and will not work with you on THEIR FAULT.
I like modest necklines and a innocent sweet look. The prices are higher than Belk. I am disabled or I'd not even look at this site. Will be my last order.
Date of experience: July 13, 2024
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any inconvenience caused.
We want to assure you that we are a legitimate company. We regret to hear that the fabric does not meet your expectation. We have been paying attention to the quality issues and keep working on improvement. Your feedback is highly appreciated and we will forward it to our relevant department.
Regarding the size issue, we shipped the size according to your order. Please note that our size chart is not universal. There is a size chart under the product details of each item. If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
Regarding the shipping cost, it depends on the destination and the weight of the package. You can check the cost after filling in your shipping address during the checkout process. We now offer free standard shipping when the order amount after the discount is over $99. Upon checking, your order amount after discount is less than 99$, so your order has a shipping fee. The shipping fee was charged when you complete the order.
And according to our return policy, the buyer is responsible for the return shipping cost. Currently the return shipping fee of each US return parcel is 7.99$, which has not increased, we noticed that you have accepted our compensation to keep the item. We are sorry that this makes you down and will strive to improve the quality of our services and for better policy.
Thank you for taking the time to share your feedback with us. We strive to provide our customers with high-quality clothing at fair prices. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need any assistance, please feel free to contact us by email at service@noracora.com. We will reply to you within 24 hours.
Best regard,
Ashley
NORACORA
The colors and sizes are misleading
The pink boho dress appears to be slightly below knee and at 5'4" drags the floor. Blue 2 pc dress is cheap made, fabric itches, It looks pretty but is so cheap made. The purple is more grey purple, not black and pretty purple, earring( free gift are blurry print). Can get better for less money at Walmart
Date of experience: November 27, 2021
Love NoraCora, wishing I could afford more LOL! I am 81 and living on my social security, but I love browsing Nora Cora and being able to buy occasionally!
Love your fashions!
Date of experience: July 13, 2024
Date of experience: June 13, 2024
Everything I needed to do was provided in the email they sent me after I informed them of returns...easy to print label!
Haven't been able to contact anyone!
I thought the outfits were cute and priced good...
Date of experience: July 5, 2024
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by return.
Upon checking, it seems that we have sent you return label in 6th July and you have confirmed the reception of the label. Please return accordingly with the label we sent you previously. We will refund you in 3-5 business days when the returned package is received.
We are sorry to hear that you could not get in touch with us. May I know how did you try to contact us?
You can write email to service@noracora.com or create a service ticket at https://noracora.com/contact-us
By email we will reply to you within 24 hours.
You can also click on the earphone icon at the lower right of our website to start a chat conversation. Or got to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Louisa
NORACORA
Loose fitting; 1/4 & 3/4 sleeve tops & dresses; dress slacks
Date of experience: June 1, 2024
Hope the shorts
Date of experience: June 5, 2021
I ordered a dress which is too small in the bust. Now I want to return it BUT NOT TO CHINA! They have a distribution center in New Jersey but that site won't take returns. Sending the dress to China would cost way too much. So I might as well consider myself ripped off. Will never order anything again unless I know I won't have to deal with a China return.
Date of experience: May 29, 2024
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the returns process.
We are a legitimate company. Please note that the address on the received package is not our return address, it is only a hub of the shipping company.
You don't need to return the item to China. We have return warehouses located in the United Kingdom, Germany, France, Canada, Australia, and the United States. Upon checking, we have sent the return label to your email address today, which is a US address, please check it as soon as possible.
Regarding the size issue, sorry to hear that the item didn't fit you. There is a size chart under the product details of each item. Please check the garment measurements in the size guide and compare them with your body measurements when choosing.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need any assistance, please feel free to contact us by email at service@noracora.com.We will reply to you within 24 hours.
Best regard,
Ashley
NORACORA
I had been eying those pants and was able to order effciently and quickly but when I got then they were all wrinkled as well as they did not look anything on me like the picture.
The clothes look unique and beautiful
Date of experience: June 3, 2024
I had been eying those pants and was able to find them quickly and order.
Date of experience: April 25, 2024
Finding good selection of sizes and colors for shoes and tee shirts that I once found on other sites. Prices are similar too so I will continue to shop here.
Sandals in the color and size I wanted.
Date of experience: May 26, 2024
Holiday bling and sexy legging
Date of experience: December 14, 2023
All good. Products seem to be of quality Have a lot of choices. Like different styles.
Petite clothes
Date of experience: July 7, 2024
Great products < Very happy with the Items. I will order again, just takes so long to receive, but the wait is
Worth it.
Date of experience: June 9, 2024
Too difficult to return items just this another questionnaire
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 28, 2024
Dear Customer,
Thank you for bringing the issue regarding your order to our attention. We sincerely apologize for any confusion or inconvenience caused by return.
It seems that we have sent you return label in 14th June and an online form for you to fill in the return tracking number & carrier.
After delivery of the returned parcel, it might take sometime for the warehouse to inspect the parcel. We have put your refund request to the higest priority and the refund will be issued soon.
Regarding this issue, our representative have sent an email to you confirming the refund, please check your inbox and spambox later. Your patience and understanding is highly appreciated.
If you need any assistance, please feel free to contact us by chat for quick response or by email at service@noracora.com. By email we will reply to you within 24 hours.
Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Louisa
NORACORA
Date of experience: May 29, 2024
Date of experience: July 27, 2023
The way the item was made it difficult to wear and the pants had a zipper on the side not able to wear and it made the pant to small.
I like the colors
Date of experience: June 6, 2024
Shopping was easy and plenty of different choices it was good
T-shirt "I'm thinking"
Date of experience: April 28, 2022
Delivery is way too slow. Prices have increased and I'm finding that most of your clothing is all polyester, which is too hot for SC summers!
Date of experience: June 3, 2024
Your prices have increased. Disappointing.
Very cute and colorful! Need to offer cute cropped pants.
Date of experience: April 30, 2024
Date of experience: October 17, 2023
Date of experience: June 17, 2023
Clothes are very cute and comf. Good quality and good prices!
Date of experience: April 13, 2023
The dress needs to be returned. It does not fit me at all. Please let me know how to return it
Thank you.
Style and price
Date of experience: June 4, 2024
Dear Customer,
We sincerely apologize for the extended delay in receiving your order and any inconvenience this has caused. Your satisfaction is important to us, and we understand your frustration.
Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Sorry that due to the peak shopping season, your order was delayed before shipping due to inventory constraints. We understand that this may be frustrating for you and we sincerely apologize for any inconvenience caused. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.
Regarding the size issue, sorry to hear that the item didn't fit you. There is a size chart under the product details of each item. Please check the garment measurements in the size guide and compare them with your body measurements when choosing.
Regarding the return of the dress, you can check our return policy and how to return via https://noracora.com/information/return-policy. But to make your return easier, we have already submitted the return request for you, so you don't need to submit it yourself this time. We've sent an email to you today about your return request. Looking forward to your reply.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need any assistance, please feel free to contact us by email at service@noracora.com.We will reply to you within 24 hours.
Best regard,
Ashley
NORACORA
Simple summer dress with pockets!
Date of experience: April 24, 2024
To return an item which was 3 sizes too small. - I didn't quite understand the procedure, so I've waited a while before trying.
Date of experience: June 5, 2024
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any inconvenience caused by the payment issue.
We want to assure you that your satisfaction is of the utmost importance to us, and we are committed to resolving this matter promptly.
You have completed the order successfully with your credit card. Payment failure may be caused by network problems, transactions refused, or risk prevention from your card issuer. After checking, the reason why your previous payment failed was because your card issuer declined it. If you still encounter the same issue when placing an order next time, we recommend that you contact your card issuer for inquiry or change to another payment method.
Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
If you need any assistance, please feel free to contact us by email at service@noracora.com.We will reply to you within 24 hours.
Best regard,
Ashley
NORACORA
I really like most of the tops but a couple of them look cheap! The others are very nice but it took a month and a half to get the full order...slow shipping.
I liked the way the tops look!
Date of experience: May 14, 2024
Needed new tops
Date of experience: April 14, 2024
Beautiful clothes! Easy to maneuver around and place an order.
Date of experience: September 21, 2022
Thought the company was in California and trying to buy from USA business but the clothes come from China and take a long time to arrive and not all in one shipment plus an item was cancelled. Tracking my packages wasn't easy. Clothes are decent. Cute dresses that fit true to size.
Pretty and comfortable and affordable
Date of experience: April 19, 2024
Love the fashion & prices. Sales are phenomenal! Very happy with the quality.
Perfect for work attire, again love the fashion!
Date of experience: June 16, 2024
Date of experience: May 8, 2023
Love so many of the fashions & I get so many compliments on my shoes!
Date of experience: April 2, 2023
Love the prices & totally Love the fashion selections!
Date of experience: November 23, 2022
I just love this website! Love everything, but a few items, szs. Were off.
Grey lounge outfit with Pearls. So comfortable
Date of experience: March 21, 2022
Date of experience: September 15, 2021
Everything!
Date of experience: July 6, 2021
As pictured. Be careful with sizing. I love oversized shirts. Ordered XXL a little to big. Other than that I love the items.
My style at a great price
Date of experience: May 21, 2024
Too many items sold out. Is there a back order date?
Date of experience: April 21, 2024
When looking closer at an item then returning to search, the screen reverts back to top again requiring scrolling again over all the items you already saw- better if you could return to where you were before looking at specific item
Turtlenecks
Date of experience: April 10, 2024
One was okay. 2nd item, I attempted to return. Couldn't get the return process to work. Will not order again.
couldn't get a way to return item
Liked the image and quote
Date of experience: May 23, 2024
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the returns process.
You can check our return policy and how to return via https://noracora.com/information/return-policy. There is a "Return" button in the specific order. We checked that our returns system is working normally.
If the return process does not work, you can contact our customer service team and explain the situation in detail, including the reason for requesting return and any relevant order. Once we receive this information, we will do everything we can to process your return promptly and keep you updated on its status.
Upon checking, we didn't receive your return request before. We've sent an email to you today about your returns, please check as soon as possible.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our service.
If you need any assistance, please feel free to contact us by email at service@noracora.com.We will reply to you within 24 hours.
Best regard,
Ashley
NORACORA
Will see if i chose the right size and what the quality of the items are
Date of experience: April 16, 2024
Dear Customer,
Thank you for bringing this matter to our attention. We sincerely apologize for any confusion or inconvenience caused.
Please note we do not use standard size. Every item has its own size chart. Some of the items has smaller measurements than standard size, and some larger.
We recommend you use "Size Guide" to better determine your ideal size, because sizing varies between our items.
"Size Guide" with detailed product measurements is included on each product page. As a note, these are measurements for item itself. You can compare these measurements to similar pieces you already own.
Be sure to check the measurements provided online for each item advertised as comparing them to yours to insure a better fit.
We are deeply sorry for making you wait. Due to the high season, it will take longer to prepare the items.
We will do our best to improve the stock alert system.
As you have already accepted our alternative solution, your return and refund case has been closed.
If you need any furthur assistance, please feel free to contact us by chat for quick response or by email at service@noracora.com. By email we will reply to you within 24 hours.
Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Louisa
NORACORA