Dear James, we do our best to ensure that all the women on the site are real. All newly created female profiles are subject to approval by a moderator and are not activated unless they contain a valid phone number, and their IP address matches the declared country. We also have the passport data of most of the women on file, and can request additional proof of their identity in case of doubt. If you have doubts regarding a particular profile, feel free to contact us, and we will try and determine the truth. Still, the best way to make sure that the letter comes from the actual lady is to order a phone call or a video chat with her (both options are available on the site). In case a female profile turns out to be misleading or false, you are entitled to a refund of all the credits you have spent on the profile.