OnTrac
Questions & Answers

Is OnTrac a scam or a legit company?

Asked by Amy N. on 11/26/2019

13 Answers
Gerard C.8/23/2023

They are a legit company, but not a legit shipping company as they can't deliver at all.
Jane B.3/22/2022

It's a legal company but apparently has lost the ability to control their package distribution. Customer complaints will make an impact. Hopefully they will listen and act.
Karen B.12/3/2020

Worst company reviews I have ever seen. Why aren't they being investigated?
trever h.9/28/2020

Seems to be a scam who either steal or damage your items and get away with it.
William H.7/23/2020

How can one tell a scam form legit. Apparently Ontrac occasionally performs, but they are intermittent like someone on substance abuse.
Bart M.5/8/2020

They are legit but might as well be a scam. In my experience with them about 25% of packages never reach their final destination. Stay away from them if you can.
Elizabeth C.12/24/2019

This company is a joke. Their claim to fame is 2 day delivery? Really? I have been waiting over a week now and more delays ahead... DON'T Use them for anything!
Dee A.11/11/2023

Might as well be a scam, their performance sure is, even though they are in good standing registration and paperwork wise. Ability to deliver to the customer however is a whole other non existent item in their books! Run, if you can, avoid them!
Deneane C.12/18/2019

Scam and shitty service, don't answer emails, don't update tracking, and late as hell!
Toya S.12/15/2019

HORRIBLE SERVICE! Don't waste your time!

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