It was extremely easy. When I sent an email they replied almost immediately. Great customer service

Paintplot is a great company they post quick items received on time answer email almost by return. This company is Not a scam but I am sure there are many out there that are

I found there response in getting back quite fast either straight away or with 24hrs.

Very easy either through their Facebook page or email

Damn near impossible. They MIGHT reply to an email in a week or so. If you respond in minutes, be ready to wait another week for their next reply.

They usually respond to me but it's usually a very vague answer.

It took them 6 days to answer my email about cancelling my order because the tracking number disappeared... just for their response to be "wait a little longer, it's in customs!"

They seem to reply quickly via email but they don't help very much.

Not easy. There's a support email but I have yet to receive any correspondence from them.

Took several email to get a respond after waiting a whole week. The last email never got an answer.