Payoneer FAQ | Sitejabber

Question:

Hi there i want to know how can we take payments from the us through payoneer ?

Answer:

Would recommend another company to do this. As a company in the US we will no longer do business with companies that use this Payoneer to receive payments. They have been blacklisted from our company. Horrible company.

By Jamie S. over a year old

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Question:

I had three fund transfers from payoneer to my bank go through without a hitch. two weeks ago a fund transfer was not received. last week another fund transfer was not received. payoneer's customer service provided two fund transfer confirmation which were of no help to my bank since payoneer tranfers the funds to a third party processor and my bank says they need that confirmation/reference information. payoneer refuses to provide that information saying they have provided all the information my bank needs. so here i sit - the bank says it cannot do anything without that information from moneynet and payoneer saying it's not needed - and $425 of my money is missing, with an additonal $243 sitting at payoneer not processed. what does it take to get my money? i feel like i have been stolen from and payoneer's csrs only care about getting you off the line asap. I had three fund transfers from payoneer to my bank go through without a hitch. two weeks ago a fund transfer was not received. last week another fund transfer was not received. payoneer's customer service provided two fund transfer confirmation which were of no help to my bank since payoneer tranfers the funds to a third party processor and my bank says they need that confirmation/reference information. payoneer refuses to provide that information saying they have provided all the information my bank needs. so here i sit - the bank says it cannot do anything without that information from moneynet and payoneer saying it's not needed - and $425 of my money is missing, with an additonal $243 sitting at payoneer not processed. what does it take to get my money? i feel like i have been stolen from and payoneer's csrs only care about getting you off the line asap.

Answer:

Reportedly Pyaoneer is registered in New York. I suggest all those people had bad experience with them, should contact Attorney General Eric Schneiderman office.

By Abdul H. over a year old

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Question:

Hello, i've opened an account recently, and while i haven't received my card yet, it's been approaved and in the mail already. i provided a proof of identity and answered the questionnaire, both saying submitted. however, after going through some of the reviews here i'm rather hesitant to use the service until i get approved on both. so my question is, how long does it take to get approved for the global payment service? i'd rather to be approved before i do any transactions. Hello, i've opened an account recently, and while i haven't received my card yet, it's been approaved and in the mail already. i provided a proof of identity and answered the questionnaire, both saying submitted. however, after going through some of the reviews here i'm rather hesitant to use the service until i get approved on both. so my question is, how long does it take to get approved for the global payment service? i'd rather to be approved before i do any transactions.

Answer:

I got a card pretty quickly from them but I have not been using the card so I cannot say much for now.

By Morine S. over a year old

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Question:

Is payoneer is useful payment gateway to take payment from australia Is payoneer is useful payment gateway to take payment from australia

Answer:

Yes it is useful but I don't recommend it account can be closed any time and your money can be gone

By Syed K. over a year old

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Question:

I can't login my account because the number on my two step verification code is disowned i need to change my two step verification number please h I can't login my account because the number on my two step verification code is disowned i need to change my two step verification number please h

Answer:

Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.

By Payoneer T., over a year old

Question:

I have been trying to add an markethealth.com as a funding source but it is not working for me can you please help me out? customer care isn't working I have been trying to add an markethealth.com as a funding source but it is not working for me can you please help me out? customer care isn't working

Answer:

Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.

By Payoneer T., over a year old

Question:

Hello, i tried to contact payoneer support team regarding adding new funding source and i was not able to do that, why is that happening? Hello, i tried to contact payoneer support team regarding adding new funding source and i was not able to do that, why is that happening?

Answer:

Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!

By Payoneer T., over a year old

Question:

What made you choose payouts.payoneer.com over similar businesses? What made you choose payouts.payoneer.com over similar businesses?

Answer:

Receive bank account numbers in USD, EUR, CAD, AUD, JPY, MXN & more and get paid as easily as having a local bank account

By David S. over a year old

Question:

Is this legitimate? Is this legitimate?

Answer:

Payoneer is a financial services company that provides online money transfer, Yes. It is legitimate and you can search for references on google

By David S. over a year old

Question:

This is zohal (revolutionaryworker@gmail.com) from payoneer. my account is blocked i have $260 in my account. please help asap!! email me response. This is zohal (revolutionaryworker@gmail.com) from payoneer. my account is blocked i have $260 in my account. please help asap!! email me response.

Answer:

Hello! We can see that the account has been blocked and that this issue is being handled by the relevant team. This type of procedure takes a bit of time, but please allow a few business days for our team to review this matter after which you'll be contacted

By Dror A. over a year old

Payoneer Questions & Answers

Hi there i want to know how can we take payments from the us through payoneer ?

Is payoneer is useful payment gateway to take payment from australia Is payoneer is useful payment gateway to take payment from australia

I can't login my account because the number on my two step verification code is disowned i need to change my two step verification number please h I can't login my account because the number on my two step verification code is disowned i need to change my two step verification number please h

Hello, i tried to contact payoneer support team regarding adding new funding source and i was not able to do that, why is that happening? Hello, i tried to contact payoneer support team regarding adding new funding source and i was not able to do that, why is that happening?

What made you choose payouts.payoneer.com over similar businesses? What made you choose payouts.payoneer.com over similar businesses?

Is this legitimate? Is this legitimate?

This is zohal (revolutionaryworker@gmail.com) from payoneer. my account is blocked i have $260 in my account. please help asap!! email me response. This is zohal (revolutionaryworker@gmail.com) from payoneer. my account is blocked i have $260 in my account. please help asap!! email me response.

Can’t see your question? Ask to get answers from the Payoneer staff and other customers.

Payoneer Questions & Answers

Hi there i want to know how can we take payments from the us through payoneer ? Hi there i want to know how can we take payments from the us through payoneer ?

Is payoneer is useful payment gateway to take payment from australia Is payoneer is useful payment gateway to take payment from australia

I can't login my account because the number on my two step verification code is disowned i need to change my two step verification number please h I can't login my account because the number on my two step verification code is disowned i need to change my two step verification number please h

Hello, i tried to contact payoneer support team regarding adding new funding source and i was not able to do that, why is that happening? Hello, i tried to contact payoneer support team regarding adding new funding source and i was not able to do that, why is that happening?

What made you choose payouts.payoneer.com over similar businesses? What made you choose payouts.payoneer.com over similar businesses?

Is this legitimate? Is this legitimate?

This is zohal (revolutionaryworker@gmail.com) from payoneer. my account is blocked i have $260 in my account. please help asap!! email me response. This is zohal (revolutionaryworker@gmail.com) from payoneer. my account is blocked i have $260 in my account. please help asap!! email me response.

Can’t see your question? Ask to get answers from the Payoneer staff and other customers.

Hi there i want to know how can we take payments from the us through payoneer ?