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sent numerous requests through the PCMAG SHOP customer service portal re: a purchased SONY product. There is no phone number and no response. help
Asked by david p. on 4/11/2019
3 Answers
Margaret M.4/22/2019
Hello Ronald,
We do not operate a call center and are closed on the weekends. We did take your complaint seriously and have worked diligently to improve our processes. We did issue you a full refund. We are very sorry for the bad experience you had with us.
Hello David,
I believe we spoke and resolved the issue you had with the Sony TV. We are a legitimate business and take your complaints seriously. If you would like any other information please contact us at contactshop@pcmag.com. We will look into any other issues that you might have.
Sincerely ~ PCMagShop
We do not operate a call center and are closed on the weekends. We did take your complaint seriously and have worked diligently to improve our processes. We did issue you a full refund. We are very sorry for the bad experience you had with us.
Hello David,
I believe we spoke and resolved the issue you had with the Sony TV. We are a legitimate business and take your complaints seriously. If you would like any other information please contact us at contactshop@pcmag.com. We will look into any other issues that you might have.
Sincerely ~ PCMagShop
Ronald Z.4/22/2019
They are a ripoff. Any wonder why they won't talk to you? I finally had to dispute the charge to my credit card.
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