PC Magazine Questions & Answers

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Here’s what consumers have asked with answers from PC Magazine staff and previous consumers.

4 questions answered
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Question:

Answer:

Hello Ronald, We do not operate a call center and are closed on the weekends. We did take your complaint seriously and have worked diligently to improve our processes. We did issue you a full refund. We are very sorry for the bad experience you had with us. Hello David, I believe we spoke and resolved the issue you had with the Sony TV. We are a legitimate business and take your complaints seriously. If you would like any other information please contact us at contactshop@pcmag.com. We will look into any other issues that you might have. Sincerely ~ PCMagShop

By Margaret M.,
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Question:

Is the shop only us-based or does it deliver to australia? if so, are its television prices in us or australian dollars?

Answer:

Hello Peter G, We do not currently ship out of the US. Thank you for your support. Sincerely ~ PCMag Shop

By Margaret M.,
Question:

Is pcmag a authorized retailer for lg?

Answer:

Hello Mark T, The LG TV's are distributed by an LG authorized dealer. Due to our privacy agreements, we are unable to disclose the names of our suppliers. Please feel free to contact us if you have any other questions. Contactshop@pcmag.com Sincerely ~ PCMag Shop

By Margaret M.,
Question:

I need to talk to a customer service representative about a laptop i ordered, paid for but never received.

Answer:

Hello, Thank you for the inquiry. Please contact us at contactshop@pcmag.com. We will gladly look into the delivery issue. PCMagShop

By Margaret M.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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