PC Magazine

So, I bought an attractively priced Nest Hello door bell/camera. I got an email confirmation for my order. When I click on"View Your Order" in the email, it takes me to a page where there is no shipping information whatsoever. Your further choices are "Contact Us" which is an email address that does not produce a response. And a return policy.

I would not buy again A 5% savings on a $200 item to deal with a company whose name implies a connection to technology, but is unable to deliver convenient shopping experience offered by mom and pop online shops.

I wish to simply "click" on a "unsubscribe" and presto it is done! Why hold everyone captive? Why hold everyone captive unless there is a suspicion you would lose big numbers of subscribers and then that could relate in less advertisers! Please simply delete me from your list! I have tried to do it myself but you have too many steps (that's my point)!

Bought a laptop from thier site. It came and I went to use it but the product id that was listed on the bottom of the laptop did not work in activating windows 10. Wrote them of the problem (it is the only way to get a hold of them) and they just sent me the same info that is sent with the laptop on finding and activating the system. Then they wanted me to take a picture of the product id and model & s/n... which I did. 5 days later they finally wrote that a product manager was looking into it. Not once did anyone call me. They took their sweet time in finally getting back to me and so now I sit here with a laptop that can not be activated and with a company that I'm dealing with that does not value their customers in my opinion. I have now requested a return authorization and of course I have not heard from them. Buyers beware of my lousy experience with them!

PC Magazine was at one time a well respected publication. Since other channels have garnered a status beyond their own, they have resorted to selling out their integrity for product placement and affiliate arrangements. They recently fired John C. Dvorak for producing an article based on facts about 5G. This shows they are not interested in publishing anything factual; they are only interested in the financial interests of their sponsors. Money over truth.

Ordered an OLED TV and waited a week for it to ship. After numerous unanswered emails I filed a dispute through PayPal and they suddenly created a shipping label am hour after PayPal contacted them. They then proceeded to jerk me around for another few days before finally issuing a refund. This website is run by scam artists. You have been warned.

I am writing this after having used Zoom for over a month for work. Zoom has been a frustrating experience because of connectivity issues and after much frustration, I did a google search on Zoom. I have read many reviews discussing the pros and cons of Zoom and some are fairly serious, such as intentionally writing a backdoor program for Mac Zoom installs that would allow hackers to access a user's camera. There is no way this could have been done accidentally. And there were also lies about end-to-end encryption. There is no way this could have been told accidentally. PC Mag, however, simply finds excuses and glosses over these very serious issues.
I trusted PC Mag in the past, but my experience with Zoom in contrast to PC Mag's review of Zoom along with reviews from others about the bias PC Mag has towards its advertisers has made me realize Zoom should not be trusted.

I just recently stumbled across some pc magazine articles and it must be the fox news of tech sites. The articles are very biased and their mobile site is very imposing. Not to mention they don't have comments that I could find on their articles which is why I came to this site.

I bought a 65 inch TV from PC mag and had doubts at first because the vendor wasn't a Bestbuy or Costco, etc. But this is easily once of the most seamless purchases I've made. Within two days of ordering the TV, I got a confirmation that it shipped. Delivery was made 2 days after the confirmation. Delivery guy came on time and was extremely polite / professional.

Very Useful

I have been reading PCMag.com for many years now and find it a valuable resource.

The site has good coverage of both desktop and mobile technologies.

They're not as strong on news as TechCrunch but I find PCMag.com more useful for their reviews, tips and good coverage of security topics and Windows.

Overall, PCMag.com is a good site to keep on your toolbar for frequent visits.

Not sure if it was the popup autoplay video, the side scrolling gif banner, the flashing side bar ads or the automatically scrolling page attempting to fit more ads on the page, but I couldn't read the content without mild nausea and rapid eye twitches. This appears to be what happens when marketing dept leads the website design team?

So the info they have on their site is not only free but very useful. I'm not complaining about their reviews but just one aspect of the site, "Deal Of The Day". As I write pcmag has advertised a Dell Venue 8 16gb tablet for $129 with their Coupon Code. When trying to use the code your sent to Dell.com who states the code is unredeemable. After chatting with Dell customer service they state they have no control over third party deals. And there was no way to reach pcmag's customer service. So not only was the deal invalid on pcmag but I wasted a lot of my own personal time. I will say this about Dell, their customer service was great.

I bought a Dell 7610 laptop based in part on the review PC Magazine did on the hardware, where they gave it a "4/5" and called it "Excellent". I then spent the next 8 months fighting with Dell because I was shipped one of their defective laptops with the touchpad issue that affected some 40% of the entire production line. 4 touchpad replacements and a motherboard replacement later, I'm finally getting sent a replacement laptop. PC Magazine still has that review up calling the 7610 "excellent". See here: https://www.pcmag.com/reviews/dell-inspiron-16-plus-7610

There's nothing excellent about the 7610. It's a piece of crap with a 40% failure rate.

I will never trust anything these shills say again. If they recommend it, I won't buy it.

Two weeks ago I bought an LG V35 ThinQ from AT&T. After about 10 days the phone started dropping calls, applications started shutting down, Android Auto ceased to work and the finger print pad is, at best spotty. To my surprise, LG has not provided AT&T (at least not the direct AT&T store I used) with any cases or screen protectors. When I called to have my phone replaced LG responded by saying, "We do not have a product warranty." They continued with, "you can send the phone to us and in a few weeks we'll decide whether we can fix it, but we will not replace it." I should have known when they offered a $400.00 credit just to purchase the phone that it was a Lemon. Now I have to pay 30 months for a phone that is best served in the garbage.

Note - LG denied my review 15 times, stating ad blocker issues. I turned all off and tried the review on 4 browsers.

Sorry PCMag, but they will not allow this review...

PC Mag asked us to "review" Netflix and this is the review I gave it: "Netflix is a perveyor of child pornoraphy (Check out "Cuties", (but don't actually watch it) which shows graphic detail of an eleven year old girl in sexually explicit scenes. I understand there are others just as bad and socially irresponsible." Shortly afterwards, I got an email from PC Mag stating that my review had been rejected "as it contains content that is in breach of our community guidelines."

While on a stay at home order to help the fight against covid 19. I decided to use Go Puff.com, a delivery service. Being new to this particular services, I decided to step out on faith. In the belief of honesty and decent customer service. I ordered 8 simple items for about $50.00. The service was quick and I received my order. However one of my items was a half gallon of milk, that was already outdated. They offered to refund my money, but a refund wasn't what I ordered. I still need a half gallon of milk. They will never have to worry about me again.

I ordered five PC's for my business that were warrantied for one year and PC MAG SHOP sent two broken computers and have been non-responsive when confronted with the problem.

By the way, no phone number and when you email them they respond in delayed fashion with hoops to jump through and then when you jump through those hoops - there are always more afterward. WOULD NEVER ORDER FROM THEM EVER EVER EVER AGAIN.

SOMETIMES YOU GET WHAT YOU PAY FOR. JUNK.

If I could give them zero stars, I would be happy. I placed an order for a laptop on September 20,2018. They created a FedEx label on September 24,2018. I called FedEx today, and they have not even requested a pick up date. They happily charged my credit card on the 20th. Today is the 28th, and they have DONE NOTHING! I am reporting them to the BBB.

I have been reading PC magazine for years and like many magazines these days it is essentially free. I think I pay something like a 75 cents an issue and that is well worth keeping up on the latest and greatest PC information. The magazine gears itself towards PC enthusiasts while not alienating those who are less tech savvy. My girlfriend who knows nothing of technology used my PC magazine to help her select a digital camera while I have used it to help guide me on overclocking my CPU. PC magazine is also useful for topics that are not directly PC related as they have a wealth of information on HDTV, cell phones, etc... I almost think they should change their name to something besides PC magazine as it is so much more than that. I have read the magazine for years, but oddly enough I never went to their website until just recently. In the past I have used cnet.com for my shareware downloads and tech product information. After doing a quick look at their site, it seems that PC magazine online doesn't have the vast amount of information that cnet has on products or in their download section, but what they do have is much better written and more informative. I see they have the digital version of PC magazine available as well, and I'm not as big of a fan of digital media. If I am on my laptop and have wifi, I would rather just go to their website. If I am on a plane or do not have access to wifi, I much prefer my traditional paper PC magazine.

I ordered a 65" LG OLED TV on shop.pcmag.com They immediately charged $2,249 to my credit card. Delivery was supposed to be three days. Four days later, I emailed (NOTE: They do not provide a Customer Service phone number - little wonder given my experience.) A bit later, I got an email stating the TV had shipped. I was overjoyed! But, that was false. I tried to track it, and FedEx had not received any shipment. The same thing the next day. And the next. And the next. Finally, after four days with the website stating my order had shipped, discovering each day (via FedEx - no way to talk to anyone at shop.pcmag.com) that that was not true, and concluding they had no intention of honoring and shipping my purchase, I disputed the credit card charge, cancelled the "order" and demanded my money back.

I'd give shop.pcmag.com zero stars if it were an option. I feel I was taken advantage of and have no reason to believe this is uncommon, especially in light of their direct email misrepresentation to me about having fulfilled and shipped my order when they hadn't. I will never deal with them again, and would never recommend anyone else do so either.

I love the TV I bought, the transaction was all done by email but was extremely easy. Paid so much less than if I bought the TV from Costco. Buy with Confidence. Thanks PC MAG team!

Yesterday I foolishly acted upon the advice given by PC Magazine and purchased 12 months backup storage from I Drive. This purchase entitles me to 2000gb of storage. My entire computer storage amounts to just under 42gb. It has now been 22hours and only 2.2gb of data has been uploaded. My conclusion is that the service is not fit for purpose. When I made the purchase I had to confirm where the recommendation came from so can only conclude that PC Magazine get a commission, which brings me to question the validity of their recommendations. Now looking on Trust Pilot the reviews from users are similar to mine most think the service provided by I Drive is poor.
I have requested to cancel the service and asked for a full refund, but have been told that there is nothing wrong at their end and the problem must lie with to quote "The speed of the backup completely depends on the following factors:
1. Network Traffic at the time of backup.
2. Bandwidth provided by your Internet Service Provider.
3. The speed of your Internet connection.
4. The total size of the backup set."

Take my advice and never make a purchase on the strength of a PC Magazine review.

Peter Hulme

Together wimps. They offer a review section but ask me at the end of my review if I was afraid of hurting somebody's feelings. Hell no I was giving a review on steam which is garbage customer service entity. They owe me money they won't pay it back they screwed up my game as well as Rockstar security and that was my purpose of writing review on PC Mag. I swear it must be run by 10-year-olds and 10-year-olds that are pure as driven snow. Embarrassing I would never want to work for such a company that cannot allow people to post their anger towards a company. It's a review if this company Steam and Rockstar scathing reprimand for the Earth deplorable conduct then they should get the best words for it. PC mag is for what rhymes with mag. I'll be surprised if they even post my comments. Folks this is a sad state, this is deplorable in denying our rights to say anything you want. And those of you that will rationalize and demean our constitution by saying I can't offend anybody you guys have it wrong. These folks in these companies that think they have amnesty from the law of the United States are arrogant as arrogant as those in Congress who believe they can step on our rights. PC gag Is the epitome of a corporation that steps on our rights. Screw the fact that these people make a lot of money, but since they're trying to take control of your brains, between words are supposed to convey ideas. It's a sad sad time you young folks I'm sorry I'm sorry that it's the people from my generation that have started this movement of lies and see. Telling you that black is white, wrong is right, and not to fight for your rights on any medium is wrong. Screw PC Mac, screw Steam, screw Rockstar.

It has undergone a long and steady downhill tread primarily over the last decade. Re-examine the editing.