Pigeonly Questions & Answers

Hello: To all who have suffered multiple, unauthorized charges by Pigeonly. I have submitted all necessary info to classaction.org to initiate a class action suit. My request is being reviewed by lawyers who will let me know if Pigeonly's actions warrant a class suit. You can go to classaction.org to review the process. You may also want to check out the current suits and settlements to see if you qualify as an injured party entitled to a portion of the settlement. If the lawyers decide we have a valid case, they will draft the complaint and file with the appropriate court. The judge must approve the class action before it can go any further; the lawyers will reach out to injured parties, and/or post the suit/settlement on classaction.org, newspapers, etc. If you aren't contacted, please make the effort to join this class action once it's posted. It doesn't require an appearance in any court, nor much of your time. These people are lining their pockets at the expense of so many of us already forced to deal with unfortunate situations. Let's stand together and stop this greedy corporate fraud. Paulashouseboat@gmail.com

Report to police. They are running a scam. Used all my available credit on my card. I am filing police report tomorrow and they will investigate. I'm done.

I have it and for the first month worked fine now not working so I just went and got a cell # in his area and said forget it not paying for a service that does not work And when you call customer service they keep saying they are working on the issue and it has been 5 days since my first call saying it wasn't working they are letting you get through for about a month then assigning the # to someone else attaching it to that persons number a big, Ole scam do not use them

You can send a postcard or letter to your loved one and include your assigned number. Or give them the number the next time they call. Also a lot of jails have implemented emails.

I don't know. Mine haven't been processed for over two weeks and the email associated with customer service apparently does not exist because my correspondence with them was returned as undeliverable!

I bought 12.99 talk service. Since had same area code, didn't think needed different number. After purchased it, got email said needed purchases one time $25. Since site don't have much info; I searched trying make sure doing it correct. Now I have call try get money back. Site should need be more informative, understandable or easier to find answers to questions.

Yes you can as long as you know his name inmate number and the facility where he or she is being held.

It will show it was delivered but not if they actually get it. If they don't it gets sent back to you. Mine did. The only way I knew he got it was he called and told me.

You have to purchase talk time from a different site completely. In my experience the phone number they provided for me doesn't even work. And they've charged my card twice in two days without consent for a phone number that I can't even use. And when I called them, and had to wait for a callback mind you, they still told me I had to call the website of the phone company that the prison uses in order to apply minutes to the phone number(that doesn't work, LOL)

Upload pictures from your phone. And they get processed and sent the next day. Mail system varies of course. But average delivery is about 3 days.