PlayWPT Questions & Answers

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Here’s what consumers have asked with answers from PlayWPT staff and previous consumers.

9 questions answered
0% answered in 1 day
Question:

I want to cancel but can not find a customer service number or email address. how can i do this without closing my bank account?

Answer:

members@theclubservices.com Provide your: Login username Real Name Email address Real Address OR Telephone number State you want to cancel your Subscription

By Remy T.
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Question:

What dealing software do you use and the company that supplies it to you?

Answer:

I have probed this many times with them and they will not answer, all they say is they provide a safe and risk free environment? They really must think poker players are stupid, but they are racking in millions through there monthly membership fees. The whole site needs to be investigated by a state or federal agency!

By beware c.
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Question:

Answer:

Avatars are linked with the purchase of more gold. The Halloween ones have come and gone. The Christmas Holiday ones will be available soon.

By CW C.
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Question:

I have to fold sometimes because the hole cards have yet to appear. makes it hard to bet. and i am running a new ssd, so the speed problem is not mine

Answer:

It happens to me now and then. When it does I usually just X out and reload my browser. Even if I'm in a tournament I'm usually back in having only missed a hand or two that the site folded hand for me. Seems to happen more often if I'm doing other things like streaming music off youtube. If it's happening to you often on a regular basis then my answer probably didn't help. Best of Luck

By CW C.
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Question:

The commercials are freezing and crashing my playwpt games in progress. are you having technical problems?

Answer:

Out of all the issues I have with this site now crashing wasn't one. The only time it crashed was if I was also streaming music videos on YouTube. Make sure you have cookies enabled.

By CW C.
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Question:

How can i lose with a full house so often

Answer:

VERY COMMON ON THESE, RIGGED GAMES! CONSTANT BAD BEATS AND CONSTANT FLOPPING ACES AND KINGS OVER AND OVER. ONE OF THE WORSE HANDS YOU CAN BE DEALT ARE POCKET ACES! YOU WILL LOSE TO A CALLER WITH 3,2 OFFSUIT ALMOST EVERY TIME... DONT COMPLAIN ABOUT THIS, THEY DO NOTHING! FAKE, RIGGED CONTROLLED SITE!

By Anthony C.
Question:

Wpt what a rip off its a fix should have realized before i started. hey my bad disgraceful web site knows how to take money from all. sorry i had to

Answer:

WORSE, RIGGED, FAKE SITE ONLINE! A DISGRACE FOR WPT!

By Anthony C.
Question:

Wouldn't the site benefit more if it had a reputation of being fair? i just got shot out of a tournament with another go all in last card miracle win.

Answer:

This is the most pathetic site for poker, I've ever seen.

By Lana k.
Question:

Who is the company you get the dealing software for your online play.

Answer:

When I first started playing on there the name of the random card certification monitoring organization was provided but has long since been removed. I looked for it again on several occasions.

By CW C.

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