Highly, highly disappointed! I ordered an Epson projector on Dec 1st, 2014. It's now Jan 5th, and I still don't have the projector, and I don't even know when it will arrive! They charged my credit card on Dec 1st! They have been stringing me along for weeks, and the person at projector people who has been "helping" me with this order is not at all apologetic, and never answers emails. I would never order from them again!
The ordering process was easy and my projector arrived within two business days of when I ordered it. Most importantly when I called customer service with a follow up question I was connected almost instantly with a helpful and friendly sales person who answered all my questions.
I ordered a projector, my card was billed instantly, I was called the next day and was promised a 3-day delivery. I mentioned the critical need. It's 10 days and I can't get to speak to anyone. I will not use their service again.
Worked with sales rep Donna via chat and phone. She was informative, made suggestions and even threw in some discounts to help me out. I purchased the Optoma UHZ65 and a 119" motorized screen from Draper. Projector came in 2 days as she indicated (in the Tampa area) and now I'm waiting on the screen to be shipped. (as expected it take a few days as they're made to order)
Tip for consumers:
Call or work with a rep via chat. I didn't realize they were going to discount some of the items until I called.
Great place to buy a Projector online - Okay here is the deal... never ever buy a front projector at a store... they are rip offs. You go to your local home theater store to LOOK at the projector and see which one you like. There is a difference between DLP, LCD, LCOS and once you decide which one you like the most... then you go online and find that projector for cheap. These things are not big TVs which require deliver. They are nice and small and perfect for online shopping.
This is one of the best stores out there for front projectors and these guys know their stuff. They can also help you choose the right screen for your PJ and can help you decide what PJ can fit your room set up.
I ordered a Epson 2045 projector on 7/22 which had on sale for $549. But person called me next business day and said that is back order it will be shipped after AUG and asked me to cancel the order if I cant wait. Though there was no such information during the order and infact it shown me delivery date as 7/27 when order placed. And also asked would like to see some other projectors as well. He also mentioned its current prize now is $849 and he doesnt know why Epson sold it for $549, I Dont understand how Epson can sell from someones website without letting them know... Anyway prize in Amazon still had $649. The same sale prize was there in other sellers but i made mistake by going to this company and i missed the deal from other sellers due to their mistakes. Look like that is the reason why they mention as they call customer before shipping. So that they can just avoid the sale prize and customer can cancel the order. Anyway its very disappointing as its my first business with this company. That's why i love shopping with Amazon...
The website was easy to navigate. Couldn't get any better they are providing great solutions. Thanks projectorpeople.com
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