Puppies.com Questions & Answers

Hello, Every seller/breeder goes through an approval process but as stated in our Terms of Service policy because we are a bulletin board service we are not able to offer any guarantees that the individuals listing on the site are reputable breeders. It is important that buyers do ask questions and feel comfortable with whom they are working with. As a way to assist PuppyFind users to determine if breeders are legitimate we do offer Buyers Tips located at http://www.puppyfind.com/buyer_tips/ which gives buyers several tips on what questions to ask and how to protect themselves when purchasing a puppy, which includes recommending that buyers visit the facilities and the breeder personally. Reading Seller Reviews is also advisable to see what type of history they have with their buyers. Please note that only individuals who have purchased a puppy from the seller may leave a review. If you have any further questions, please contact us at support@puppyfind.com. PuppyFind.com Support

The Buyer Tips on Puppies.com states 'Do not make any payments through cash-transfer apps or services such as Western Union or MoneyGram. Once this payment leaves your hands, there is no recourse for recovery or refund. Using a credit card is highly recommended so that you can dispute the transaction if something goes wrong.' You can read the full list at the link below. https://help.puppies.com/article/129-buyer-tips

Please contact our customer service at support@puppies.com to provide more information on your question and the situation you are referring to so we can assist in getting the issue resolved. Puppies.com Support

Hello, We are coming out with a Boosting option for listings at the beginning of the new year. At this time the system randomly rotates all listings. I you have additional questions please contact us at support@puppies.com. Puppies.com Support

Please contact our customer service at support@puppies.com for assistance with your account. They will be happy to assist you in getting your payment situation resolved. Puppies.com Support

Hello, PuppyFind.com is an online bulletin board service. Please visit PuppyFind.com to create your buyer account and start contacting sellers. Although our website is a self-service website, our Customer Support department is more than willing to answer any questions you may have concerning your account. Feel free to email us at support@puppyfind.com if you ever need any sort of assistance. PuppyFind.com Support

Hello, Every seller/breeder goes through an approval process but as stated in our Terms of Service policy because we are a bulletin board service we are not able to offer any guarantees that the individuals listing on the site are reputable breeders. It is important that buyers do ask questions and feel comfortable with whom they are working with. As a way to assist PuppyFind users to determine if breeders are legitimate we do offer Buyers Tips located at http://www.puppyfind.com/buyer_tips/ which gives buyers several tips on what questions to ask and how to protect themselves when purchasing a puppy, which includes recommending that buyers visit the facilities and the breeder personally. If you have additional questions please contact us at support@puppyfind.com. PuppyFind.com Support

Hello, PuppyFind.com is a bulletin board service so you will first have to go to our website at www.puppyfind.com. You may search for a particular breed by state. To do so, first log in and click the Find A Puppy tab at the top of the website. This will bring up the breed list. You can search for a particular breed using the field at the top of the web-page or use the letters of the alphabet to display all breeds beginning with a particular letter. You can click on the picture of the breed for more information about it, or the Puppies for Sale link to view all the PuppyFind.com breeder listings. Once you've accessed the breeder listings by clicking the Puppies for Sale link, you'll see a Location Search link on the upper right hand corner of the web-page. Click this link to search for a puppy by state. Additionally, on PuppyFind.com, at the bottom of the screen, you will see a Dog Breeder Directory link. This takes you to dogbreederdirectory.com. This is a list of active breeders by location. They are in alphabetical order by city. In order to be in the list, an active breeder must have an upgraded or paid membership. Good luck on your puppy search! PuppyFind.com Support

Hello, It's unfortunate that you are having a difficult time with the seller you chose to purchase from. You are welcome to leave a review on their seller account or if they did not follow their contract then you might wish to pursue legal action. PuppyFind.com is a bulletin board service and we do not guarantee the sellers on the site are legitimate, and do not get involved in the transactions outside of the website. If you have additional questions you can contact us at support@puppyfind.com. PuppyFind.com Support

Hello, PuppyFind.com is a bulletin board service so we cannot guarantee the sellers on the site are legitimate, but everything on their account appears to be legitimate. They have been a member of PuppyFind since 2016 and they have a website and Facebook page. If you have further questions please contact us at support@puppyfind.com. PuppyFind.com Support