And as I said I very much want this product to work. I would still purchase items from you. Responding to me AFTER I tell you about this review is not good customer service. No need to respond to my email again just post on here. That's smart. How do I return this product when I had to modify my old one to get this nonsense "bolt on" to work. Will you be sending another one? Will you replace the parts for the one I modified? Will you compensate for the shipping and 40 times I had to take this thing on and off to inspect? Feel fee to email me back with the email address you already have.

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And as I said I very much want this product to work. I would still purchase items from you. Responding to me AFTER I tell you about this review is not good customer service. No need to respond to my email again just post on here. That's smart. How do I return this product when I had to modify my old one to get this nonsense "bolt on" to work. Will you be sending another one? Will you replace the parts for the one I modified? Will you compensate for the shipping and 40 times I had to take this thing on and off to inspect? Feel fee to email me back with the email address you already have.

asked by k C. on 1/31/17

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Matthew G. · Answer 1 · 2017-02-01T11:18Z

Matthew G.

on 2/1/17

You want it to work. You complain about it. They offer you a refund but that isn't good enough? Just go buy it somewhere else... jeez. You sound like a pain in the a$$.

This sounds like the Dustin Hoffman rant from hook "I want a dolly, i want a cookie, i want, i want, i want, me, me, me, mine, mine, mine, now, now... now..." time to grow up.

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Walt B. · Answer 2 · 2019-06-04T05:15Z

Walt B.

on 6/4/19

Looks like Matthew G works for PW only.
The guy wants what he paid for.

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