QLinkWireless Questions & Answers

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Here’s what consumers have asked with answers from QLinkWireless staff and previous consumers.

86 questions answered
2% answered in 1 day
Question:

Why do we have to give as #. why can't i just give my client idea #. from medicad

Answer:

I never got a tablet since I've been with QLink... So what do I need to do to get a new tablet and phone

By Martin R.
Question:

How to sign on scepter 8 free wi-fi service

Answer:

I too need the answer to this question ⁉If you find out the answer,Please share it with the rest of us.Thank you.

By Samantha C.
Question:

How do i get the free tablet?

Answer:

How do I get a free tablet I could really use on if available Thank you very much

By Melinda S.
Question:

Has anyone replaced a q-link sim card/service plan by removing at&t & at&t phone?

Answer:

Hi Jennifer, I had T-Mobile with an android and an iPhone and replaced the SIM cards in both without any problems.

By Lora U.
Question:

Why is the network so slow? i purchased a phone thinking it would be faster but it's the same; sometimes it's even slower.

Answer:

Many factors affect the network speeds. If there's heavy congestion on the network, weather, physical distance from nearest tower(s), any physical barriers such as walls/buildings/trees/etc between you and nearest tower, even number of users on your particular "node". Your phone is part of factors affecting service,do you know the "specs" of your phone, such as RAM size, and the processor? Have you tried talking to your service provider?

By Michael D.
Question:

Interested in a table

Answer:

A table? What do you mean a table? I'm a little confused. Sorry

By Eleanor G.
Question:

Why cant i make phone calls now, it was working fine yesterday when i got my sim card and today imy calls will not go thru

Answer:

Try taking your sim card out and reinserting it and try your phone again after you power it off and back on. Of course you should power it off before you take the sim card out. Sometimes I just one drop can dislodge the SIM card from its position which will keep the phone from connecting. I would try that first, it is usually the simple solution in most things.

By Tamy K.
Question:

Hi and why do y'all never apologize for your negligence?

Answer:

They never say, sorry! I find they blame the last person I spoke with! Haters!

By Miss E.
Question:

My phone gets very hot while charging, why is this???

Answer:

Your phone gets hot because your battery is in a extremely small cramped space and rapidly receiving energy and believe it or not energy is matter and causes friction so as long as you're charging your phone at a rapid pace is going to get hot especially if you're using the phone while you're charging it because then the processor is actually causing heat as well as the battery and you can damage the phone and the battery doing this in most cases the phone is not made to be used while charging.

By Peter U.
Question:

What made you choose q link wireless over similar businesses?

Answer:

It offered more minutes, now I see that's all they offer.

By Jx B.

Can’t see your question? Ask to get answers from the QLinkWireless staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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