Radaris.com Questions & Answers

Here’s what consumers have asked with answers from Radaris.com staff and previous consumers.

21 questions answered

19% answered in 1 day

Question:

How to remove my info - it says profile controlled by and does not allow me to edit info. how should i do it? thanks! How to remove my info - it says profile controlled by and does not allow me to edit info. how should i do it? thanks!

Answer:

I'd be more concerned with them allowing public access to your personal information that can be used in ID Theft... trust me as I'm very familiar with this and how they obtain the missing pieces to thwart a heavy attack on someone's credit. You should remove information, not edit it IMO

By Mark K. over a year old

Question:

Can i make a one time purchase without any trial Can i make a one time purchase without any trial

Answer:

Hi Glen, Yes, You can make a one-time purchase without any trial or subscription. The Advanced People Search is $5.95, and the Background Check is $39.95. Please contact us directly by email if you would like any help with this. Best regards, Radaris customer service customer-service@radaris.com

By Jessica M., over a year old

Question:

How come i cannot click my name on the profile list yet there is a lot of information like my age and where i've been located on the screen?

Answer:

Hi Nice, We're not sure why. Could you email us a link to the page you are talking about? Radaris customer support customer-service@radaris.com

By Jessica M., over a year old

Question:

I have been trying to get my profile removed from your site, but it says that i have exceeded my limit. why would there be a limit to remove my personal information? it keeps coming back on there. please have all my information removed.thanks. here is the url: http://radaris.com/~romana-aftab/1033016858

Answer:

Hi Romana, All of the information you identified was removed according to your email request last week. If you would like help with anything more, please email us again. Best regards, Radaris customer support

By Jessica M., over a year old

Question:

I need some info removed from homemetry which is connected to radaris. what is a good working customer support number? I need some info removed from homemetry which is connected to radaris. what is a good working customer support number?

Answer:

Hi, The phone support team cannot remove any information. They can handle customer issues only. You will need to email the URL and a description of the info to be removed to, customer-service@radaris.com We will be happy to get this removed. Best regards, Radaris customer support

By Jessica M., over a year old

Question:

Why can't i view my report? it said it's ready and able to view but instead when i click on it from any computer. mine, my husbands, from my tablet, the page loads white and nothing is there. it also keep giving me the "thinking" thing hours after i hit "search." why can't i figure this out nor find anyone at all that had this same problem?

Answer:

Hi Anna, Thanks for writing to let us know. I believe the issue with your account and reports has been resolved. If you are still unable to access the report, please email us directly at the address below and we will send the report directly to you. Best regards, Radaris customer service customer-service@radaris.com

By Jessica M., over a year old

Question:

Will radaris automatically bill your card without autherization Will radaris automatically bill your card without autherization

Answer:

Hi Ben, No, we will only bill you for purchases that you authorize. We have several one-time (non-subscription) products and subscriptions can be easily cancelled online or by calling or emailing us at the contact detail below. This way you can be sure that you are only charged for the purchases you authorize. Best regards, Radaris customer service customer-service@radaris.com 855-723-2747

By Jessica M., over a year old

Question:

Please cancel my membership. and do not make any more charges to my account thank you tandlz@yahoo.com Please cancel my membership. and do not make any more charges to my account thank you tandlz@yahoo.com

Answer:

Hi Loretta, You successfully cancelled your membership on 1/2/2016. You will not be charged again. Thank you for contacting us. Best regards, Radaris customer service customer-service@radaris.com

By Jessica M., over a year old

Question:

I have sent google a request about the url they have emailed you for the update they claim that the information is still live on the web otherwise all other websites outdated url have been removed by google then why not radaris url is removing!?!?! I have sent google a request about the url they have emailed you for the update they claim that the information is still live on the web otherwise all other websites outdated url have been removed by google then why not radaris url is removing!?!?!

Answer:

Hi, We have not received any request from Google, but would be happy to help if they do. Could you forward their response and the URL in question to us at, customer-service@radaris.com? If you can supply both, we should be able to research this and help you get it resolved. Radaris customer service customer-service@radaris.com

By Jessica M., over a year old

Question:

I have removed my information and made my profile private but when i google it i still see my name under radaris why its not getting off from your website I have removed my information and made my profile private but when i google it i still see my name under radaris why its not getting off from your website

Answer:

Hi, The information is not on the Radaris website any longer, but Google still holds a copy of its own. You will need to talk with them about their removal process. Best regards, Radaris customer service

By Jessica M., over a year old

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