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on 5/25/22Scam scam scam! Won't refund because they say it's in their terms and conditions yet I was told I would be refunded and I was also told I'd get an answer in ten days. Well ten days came and went and nothing. Here I am almost a month after my issue and I have to hunt them down. So much for following your own terms and conditions. What a joke. Seriously people run far far away from carla car rental. Not worth the headache.
Carla is a scam, well 50 50. I don't know how you can run a business and not have a phone number for customers to get a hold of you when something goes wrong like car rentals and how you can put out a prepaid credit card that does not work it has no bank name on it and you cannot get your money off of it and nobody can answer any questions I would call that a scam