Is it a good site to bye clothes from?

asked by Marissa S. on 3/22/16

69 Answers
Thumbnail of user rosegalr

Please note that we are a proper registered company that has been around since 2007.

We rosegal are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.rosegal.com/
We are aware that we we need to improve on some aspects.
Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer.

Helpful  (-5)
Thumbnail of user jacksp1

No! You'll never see the clothes or your money back.

Helpful  (8)
Thumbnail of user jenniferm172

Hell no!

Helpful  (8)
Thumbnail of user sarag48

Seriously?!?!? Read any of the comments on this site and you will see... NO IT IS NOT! Don't waste your money...

Helpful  (6)
Thumbnail of user chreed

NO!

Helpful  (5)
Thumbnail of user leslien9

No no no! Worst clothes ever! Cheap and you cannot return them!

Helpful  (3)
Thumbnail of user juvig

Absolutely not. You'll be lucky if it's even the right size or same color as what you ordered.

Helpful  (3)
Thumbnail of user elizabethm144

The reviews should be enough to answer your question.

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Thumbnail of user panark

It would bs your biggest mistake!

Helpful  (3)
Thumbnail of user kayeh3

PLAY THE ROSEGAL LOTTERY! You pay you money and get a order number, you may have a 1/1,000 chance of getting a result,
1ST PRIZE - A POORLY MADE ITEM OF CLOTHING THAT WON'T FIT!
2ND PRIZE- 3-6 MONTHS OF WAITING FOR NOTHING
3RD PRIZE- THE OPPORTUNITY TO SEND COUNTLESS EMAILS WITH NO REPLY.
GIVE YOUR MONEY TO CHARITY, IT'S A BETTER FIT!

Helpful  (2)
Thumbnail of user crystalb23

Ma'am please save your time and money and shop somewhere else

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Thumbnail of user kellyv12

Do not order from this place! Terrible! Worst so called business I've ever seen! Does that answer the question?

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Thumbnail of user theresab31

I didn't have a good experience. Shipping was around 20 days and the size was wrong. Actually, they sent the size I ordered but their sizing is off. I'm a women's medium, which is what I ordered, but it was more like an xsmall. Didn't even fit my 16 year old. They only partially refunded me after posting on this site. I'll never order from them again.

Helpful  (2)
Thumbnail of user lindal175

Nooooooooooooo

Helpful  (2)
Thumbnail of user paulag7

No dont do it dont waste your hard money on this site

Helpful  (2)
Thumbnail of user gilbertor7

I got my money back, and I got the clothes, 4 and a half months after I bought them

Helpful  (2)
Thumbnail of user lauraa40

ABSOLUTELY NOT! I ordered a purse last October and have yet to see it. All this company does is steal straight from your wallet. Products are cheap and horrible. I LITERALLY cannot believe this company is not legally shut down. No justice there. Read the reviews. All I can say to help is HAVE NOTHING TO DO WITH THIS SO CALLED 'COMPANY.' It is just a scam. And how these people rest at night I will NEVER know!

Helpful  (1)
Thumbnail of user alexandrac16

No. I never received my one item that i purchased. I learned the first time.

Helpful  (0)
Thumbnail of user jetonr1

Why are people still asking this question?! Rosegal is the worst site ever! Don't do it! Its funny that even after all the statements about bad experiences people still are curious and want to order from them. If you read all these bad reviews and you still decide to order from Rosegal then you are stupid and $#*!ed as hell.

Helpful  (0)
Thumbnail of user kareent

It's ok if ur sure of size. Returns and communication useless. I'm stuck with items that don't fit. Dress was nice though and fits fine. Seems everything has it's own sizing also item took ages to come

Helpful  (0)
Thumbnail of user christinas66

I wouldn't again although I must say they actually have me back a refund cause I had to throw away the outfit I do order it wasn't wearable and for some reason had a horrible chemical smell but again they did refund me after two months lol the earrings I got one pair was OK I still wear them the other two were broke in shipping I guess cause they came to me broken but the one pair I do like so earrings were OK just wouldn't buy clothes from them again that's just my opinion though.

Helpful  (0)
Thumbnail of user cidag

I bought xlarge, but it was so small that could fit a small girl. Their phone for contact doesn't exist. I gave away the cloths.

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Thumbnail of user eileenh17

No. Picture of coat looked fine but what arrived was not.
Shabby material, white quilted lining. Ordered one size up 2XL but coat no where near that size. Never again.

Helpful  (0)
Thumbnail of user dreannam

DO NOT BUY ANYTHING.
THEY ALSO USE OTHER NAMES.
Dresslily is one of them..

Helpful  (0)
Thumbnail of user jeffh102

No, never, I can't believe the internet police still allow these people to operate! Total scam!

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Thumbnail of user bettyk19

I've only ordered there one and the experience was HORRIBLE. I would honestly say no.

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Thumbnail of user jos5030

It's been 3 weeks since I ordered... I got an email 2 days ago that it has been finally shipped... I have NOT RECEIVED my order!

Helpful  (0)
Thumbnail of user deborahg29

No, clothing is cheap service is awful, my order took 3 weeks and did not receive items when promised

Helpful  (0)
Thumbnail of user jamesb321

Absolutely not. I ordered a sweatshirt and when it came two months later it was a fake knockoff. I threatened to report them to the Better Business Bureau and they gave me 100% refund. Stay away!

Helpful  (0)
Thumbnail of user dailanec

I bought three things, two came good, the other was sent after and never arrived, but they are providing my refund

Helpful  (0)
Thumbnail of user nancyc95

I ordered a sweater that looked beautiful on their website but what I received after 3 months from the date I ordered was nothing like what I saw or expected.
I think they genuinely try to fulfill their orders but they just can't do it if you look at the other review comments. I ordered the sweater on January 24,2016 and did not receive it until March 21,2016. It was very poorly made. I need to reinforce some of the seams before wearing it. I will never order from Rosegal again. You are much better off sticking with American based companies such as Kohls, Nordstroms or Macys especially since you can return items that you purchase online directly to their local stores.

Helpful  (0)
Thumbnail of user nicoletter

NO! Save your money and your time. Read the rest of the reviews.

Helpful  (0)
Thumbnail of user tracied1

NO! Terrible quality... I cannot express how CHEAP and HORRIBLE the clothes are. Its a complete and total RIP OFF. And there is no customer servicento resolve or even listen to ur complaints. Cannot get a refund so you are stuck with crap. To be honest... i threw ALL of my items out cause thats what they were... GARBAGE

Helpful  (0)
Thumbnail of user patriciab103

If you want to throw money away. You won't get what is in the picture!

Helpful  (0)
Thumbnail of user melc26

Unfortunately the products I received were not comparable to the pictures. The material is cheap and the design is a knockoff of the advertised product. Order with caution. Good Luck.

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Thumbnail of user bettyd26

Research

Helpful  (0)
Thumbnail of user marys284

Save your money and buy from a reputable company! Clothes are poorly made using cheap materials. Sizes are all incorrect and the items come from China - that is if you even get them. The web site should be shut down be!

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Thumbnail of user vaniat

NO! The clothes they send are extremely cheap. If you try to get your money back they give you the run around and you will never get any of your money back. IT'S A TOTAL SCAM!

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Thumbnail of user dottyk

No. Not unless you like throwing out your money. Read reviews

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Thumbnail of user kathleenl26

N0! DON'T DO IT!#1 I ordered a shirt × large I couldn't even get my arm threw it! #2 The matieral was like cardboard and the buttons were falling off and stitching was all over the place! #3 They make you think its made in America but its not! On my package when it finally arrived after 2 months the return address was from China! They have kids making their clothes... It makes me sick!

Helpful  (0)
Thumbnail of user karens162

Affordable clothing but poorly made. Sizes don't fit and nearly impossible to return. If you do order, use a Paypal account. You stand a better chance of obtaining a refund.

Helpful  (0)
Thumbnail of user kario3

No... The clothes I ordered were cheaply made. I was unable to return them because I couldn't get a response from them. This company is a ripoff...

Helpful  (0)
Thumbnail of user lisah185

Absolutely not! I order a lot of items online and this was the WORST purchase EVER! Unfortunately I found the reviews after I placed my order. If I hadn't, I could have saved myself a ton of problems.

Helpful  (0)
Thumbnail of user sarahp101

No, no, no, no! You'll wait months for your clothes which when they arrive don't look as nice as the website and it's made very hard for you to return them or contact anyone. Please don't waste your money like myself and many others have.

Helpful  (0)
Thumbnail of user amberm58

No the clothes are cheep looking they will not stand up for you if you have to return them. It takes about a month to get to you you get really excited to get it and all for nothing so don't order from them

Helpful  (0)
Thumbnail of user reneem30

Noooooooo

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Thumbnail of user karena65

I ordered 4 items (£30) and received nothing! Can't get an answer from customer service!

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Thumbnail of user melaniem30

No! Please do not order from Rosegal! The sizing is all wrong & you will never get your money back.

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Thumbnail of user janiceg24

Hi Marrisa, DO NOT BUY OFF ROSEGAL! ITS A SCAM FROM CHINA, CLOTHES ARE NOTHING LIKE THE IMAGES IN THE FOTOS! POOR CHEAP NASTY CRAPPY COPIES!

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Thumbnail of user erinl20

It's a terrible site, complete rip off! Spent over $100 on clothing that looks like children had sewn them for a dollerstore

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Thumbnail of user sherij2

How many NO's will it take before you believe it?

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Thumbnail of user brigidaa

Never order from this company! I I still waiting for my dress or my refund since July of 2015. Please don't wast your time and your money! NEVER AGAIN!

Helpful  (0)
Thumbnail of user lizb57

I personally would never purchase from them again. The quality of the clothing was cheaper than cheap. The sweaters looked like they could fit a child, not an adult. The clothes come from China. Save your money. There are much better places to purchase clothes online.

Helpful  (0)
Thumbnail of user kerryp11

Absolutely not. The thousands of negative comments should be your first hint.

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Thumbnail of user anaa20

NOOO! Don't lose your money!

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Thumbnail of user idar11

Please do your research and read the reviews.

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Thumbnail of user jessicam174

Absolutely not. They steal pictures from other sites and try to duplicate them however they are way way way to small and might as well be made of of trash bags. Worst site ever along with sammysdress.com don't use that one either

Helpful  (0)
Thumbnail of user suem74

Sure, if you want crap & to loose your money, then this is the perfect place to shop. If you want to be proud of the item you bought... shop elsewhere... anywhere but this awful business.

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Thumbnail of user clairep20

No! Please don't use this company the largest of there clothes might just fit a very skinny 9 yr old. Also someone tried to use my card details after purchasing from Rosegal and Sammy dresses but the fraud squad from my bank caught on there was something wrong going on. Please stay away from these sites you will be very disappointed in the end I promise you that. Try amazon they have low priced clothes from retailers and will warn you about the Asia sizing.

Helpful  (0)
Thumbnail of user robinp49

Hell no... poor quality... too small... size chart and sizes are way off

Helpful  (0)
Thumbnail of user prettyp

Don't do it. Try Wish.com same clothes pretty much way better customer care

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Thumbnail of user elayneb1

Have you read the reviews? IT IS NOT A GOOD SITE. SCAMMERS. DO NOT BUY.

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Thumbnail of user joand28

Trust all of us... our answers are NO.

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Thumbnail of user moh1200

Absolutely definitely not They give honest Chinese firms a bad name and should be investigated

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Thumbnail of user bobbyh23

No no no!... just read the reviews.
Your biggest waste of time and money!

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Thumbnail of user tanyam25

Type in "rosegal reviews" in Google search. You'll have your answer. No, is the short answer.

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Thumbnail of user shellik2

NO! Sizes are not right. Takes forever to receive your order.

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Thumbnail of user peggys29

I can't say for clothes. I would never order clothes from China though, sizing, returns, etc are all way too difficult.
But the belts I ordered are fine.

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Thumbnail of user maryn50

No. Use "WISH" site.

The dress I had ordered looked nothing like the picture. I only used them that 1 time.

If it's a liw price... you get what you pay for.

Helpful  (0)

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