Rugs.com has a rating of 4.7 stars from 5,040 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection, and good quality. Rugs.com ranks 1st among Carpets sites.
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Purchasing for a tax-exempt organization is normally a frustrating experience. Karl stayed on-line via chat with me from the initial inquiry to the resolution of the tax exemption process. I didn't expect that level of attention! Thanks, Rugs.com! I'll be back!
We got the Orleans rug in 12x12. The color is mixed of slate gray, blue and ivory. Perfect size but the rug feels very synthetic/plastic texture. It looks great from far away but when you get closer and see it up close it doesn't look high end. The rug also doesn't stay flat even though we have tried to weight it down. You get what you pay for
So far, everything was easy, fast, clear and not frustrating. We'll have to see how shipping goes and if course product quality turns out. I will update the posting and review at that point. Ordered on Oct. 22,2024
Purchasing for a tax-exempt organization is normally a frustrating experience. Karl stayed on-line via chat with me from the initial inquiry to the resolution of the tax exemption process. I didn't expect that level of attention! Thanks, Rugs.com! I'll be back!
Rugs.com is such a straightforward site. The options for size, color, rug materials are there to click; and BOOM, you're done. I have ordered from them a few times and am always pleased with the quality and prices.
This is the second time I've purchased from rugs.com. The selection of rugs is enormous. There is something for everyone in almost any color or size you would want. Customer service is excellent and rug quality is definitely worth the price. On top of it all, prices are very reasonable! I definitely Recommend rugs.com. Purchase your rug today!
It was great to see how the rugs would look in my room. Good experience shopping.
I have 4 stars because I had a question. Tried to call them but was put on hold forever. Gave up before I could talk to anyone.
I saw an ad for a very similar rug in a local store which retails at $350!. Then I "stumbled onto" this ad on Facebook for the same (or at least very nearly the same) design and colors for only $39! I was very pleased and placed my order immediately. Since I just now did that, have not yet received the rug but the purchase experience so far has been great!
After having a wool oriental rug for 20 years, I was ready for a more contemporary change even though my old rug was still in good condition. Was hard to pick from the wonderful selection, but finally decided on one and am happy with my choice. I'm back now ordering a rug pad after not taking your suggestion to order one when I purchased the rug.
We got the Orleans rug in 12x12. The color is mixed of slate gray, blue and ivory. Perfect size but the rug feels very synthetic/plastic texture. It looks great from far away but when you get closer and see it up close it doesn't look high end. The rug also doesn't stay flat even though we have tried to weight it down. You get what you pay for
We loved the "view it in your room" feature which none of the other websites that we looked at had.
Just be careful to get an accurate picture to use for that AND take accurate measurements too.
Some of the styles had rug sizes within inches from one size to the next (7'x10' & 7'10"x10').
I had just a little trouble because I ordered 2 rugs at first and wanted to add a third one of a different size. Once I figured that out the rest was very easy. In the interest of full disclosure, I am 83 yrs old.
I've rented a home with disintegrating vacuum slaying carpet as long as I can. People stumble on it. So I looked at WorldMarket at larger area rugs. Just depressing.
By contrast, this vendor's site in three clicks had an impressive array of natural fiber 10x13 rugs that were SUPER easy to navigate.
Ease of navigation and selection and checkout are top notch. So pleasant.
My sister and I ordered a set of rugs to give my mom for Christmas. The colors are vibrant and rich. It took a little bit to get the octagonal rug to lay flat, but I think I got it and I'm sure she's going to love them!
I set up an account with you and became a first-time buyer. From what I read on your website this entitled me to a 10% discount. I placed the order but was unable to find any way to recoup my 10% discount. Has this become invalid and is no longer your practice.
This was my first time ordering from Rugs.com. The site had a lot of choices that I liked and the prices were competitive. The Flash Deal was especially a good deal. I have not received the rugs yet so cannot comment on the delivery or quality. But the website and checkout experience was easy.
I have been trying to find a suitable rug and smaller area rug for quite awhile now. Rugs.com had what I wanted and at a fair price. Shopping was easy, too. Checkout was a breeze. With free shipping and return, who can complain?
I have purchased several rugs from Rugs.com and have been extremely happy/satisfied with their products and the quick delivery of their rugs. Every rug I have purchased has been just as it is described on their website and, the rugs are of a much better quality than I had assumed they would be! After shopping around town for quality rugs at an affordable price I am convinced I need look no further than rugs.com and will continue to purchase from them from now on. I highly recommend this site.
I have purchased rugs fromrugs.com now for about 26 years each time I needed a room size rug I purchased from them because they were cheaper softer. Thicker was just my choice of look and price of the rugs.
The website is easy to navigate. There are tons of options, in color, shape, and size.
One of the rugs I ordered arrived in the wrong color, but it works in another part of the house, so I ordered another in that " (not) wrong color" while ordering the correct color again.
I immediately loved the rugs that just arrived, so I took advantage of the sale, and the credits I earned, and just bought two more!
Shipping was super-quick, rugs are wrapped and edges well-protected.
I just moved, needing rugs that don't break the bank, and are well-made and affordable. Even my Greyhound is loving this soft, comfy rug, foregoing his very cushy bed!
Easy to order came in a decent amount of time. Good quality I love being able to view it in this room with the app that you supplied very help.
I did receive an email with a coupon to give a review and to send a picture, but I was not home at the time and I can't find that coupon. It was 20% off. I would like to order a matching rug to go with the one that I have, are you able to do that for me at this point?
This is the only place to buy rugs! They deliver exactly what you've ordered, and everything is so nicely made. I have rugs in every room of the house and they're all well made and perfect for the space.
I have ordered rugs from this sight before. The customer service is beyond excellent and the rugs are high quality, well made, and look so good in my space! The tool that enables you to see the rug in your room before you buy is amazing and really helped in making decisions! I will continue to purchase all rugs I will need in the future from rugs.com. I highly recommend them!
I have bought these rugs several time now and I am never disappointed with the rugs themselves, and the quality of the service and shipping. They are timely in shipping and gracious if or when one needs a personal touch.
We have searched elsewhere for a rug with no success. We found poor selection, none to our liking. Until we came across Wayfair. Our journey through your online sight was a pleasurable experience. There were many styles to choose from. We put in the size and colors we wanted, and our rug appeared. We found just the rug we were looking for. All the available sizes for your rug styles is amazing. An added bonus was the sale price! Ours was 31 percent off, some I believe were up to 80 percent off.
I have ordered from Rugs.com before and was very satisfied with my purchase. I didn't hesitate to but this rug after having such good experience with the first one I purchased. I can always find the kind of rug I want and the designs I like with Rugs.com.
Rugs.com has so many options. The website is so easy to navigate which is a plus for me. Just bought all new rugs for my main floor at such a reasonable price. Great prices, great selection and website easy to navigate. Just an all around great experience.