Here’s what consumers have asked with answers from Sakuraco staff and previous consumers.
They are a legitimate company, but they do not have a refund policy and do not notify customers of automatic renewals.
I love the creatively curated themes and items in each box, and every month comes with a pamphlet not just talking about the products, but giving information on their importance to Japanese history and culture.
I have seen some reviews of bokksu but I haven't tried their box so can't compare.