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SANRIO Questions & Answers

76 reviews
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Here’s what consumers have asked with answers from SANRIO staff and previous consumers.

3 questions answered
33% answered in 1 day
Question:

How easy is it to get a hold of customer service at sanrio?

Answer:

Easy through email although they won't be much help.

By Paul L.
See more answers (2)
Question:

I need a 1-800 number for replacement parts. all the phone numbers that i find are out of service!

Answer:

Yeah they don't give a sh*t about talking to you or being accountable for the orders you place.

By jordan k.
Question:

Is it safe to buy hk stuff at sanrio.com with your debit card?

Answer:

It's not safe to buy anything from this company. They will delay shipping and then condescend/brush you off when you ask for clarity. Also, they'll deny you the right to return due to the fact that "a shipping label has been created" even if the item hasn't shipped. Stay away.

By jordan k.

Can’t see your question? Ask to get answers from the SANRIO staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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