I renewed a recent subscription and they charged me the full $135 and it said it was going to be over 6 months. What do I do. This is ridiculous

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I renewed a recent subscription and they charged me the full $135 and it said it was going to be over 6 months. What do I do. This is ridiculous

asked by Kambra M. on 7/23/19

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Jessica L. [Scentbird Rep] · Answer 1 · 2019-12-04T12:39Z

Jessica L. [Scentbird Rep]

on 12/4/19

Hi Kambra Apologies for the confusion caused. The price of a 2pcs/6-month fully paid subscription is $135 :) We hope this helps!

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Rosemary S. · Answer 2 · 2020-09-23T11:17Z

Rosemary S.

on 9/23/20

Call your credit card company and challenge the charges.

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Bonnie T. · Answer 3 · 2020-09-10T09:33Z

Bonnie T.

on 9/10/20

That doesn't even sound like the correct amount that you would be charged... I'm sure you've already reached out to customer service... if you have, I'd just keep on them or contact whomever you paid with(bank, credit card)and ask their advice on how to handle the situation.

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Michele W. · Answer 4 · 2019-10-23T01:38Z

Michele W.

on 10/23/19

Over 6 months for what? On their website it says $135 for a 6 month subscription. What is "ridiculous"?

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I renewed a recent subscription and they charged me the full $135 and it said it was going to be over 6 months. What do I do. This is ridiculous

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