Secret Benefits Questions & Answers

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Here’s what consumers have asked with answers from Secret Benefits staff and previous consumers.

68 questions answered
3% answered in 1 day
Question:

They don't even allow me to buy credit damn‍‍

Answer:

Sorry to hear you are having issues making a purchase. Please contact our customer support service directly after logging in so that they can look into your case.

By Secret B.,
Question:

I want to message but they don't allow me then show me how to buy credit so i can message they didn't show me

Answer:

Hi Nisola, sorry you are having trouble sending messages. Please contact our customer support directly after logging into your account so that they can properly troubleshoot the matter.

By Secret B.,
Question:

I never done this is this site for them to help you with cash if needed ?

Answer:

Hi Darlene, the site is free to use. We suggest you signup for an account and try it out.

By Secret B.,
Question:

What if just need help with things go on dates is this site good to try to get sugar daddy ?

Answer:

Hi Darlene, SecretBenefits is a site where all kinds of people looking for all different types of relationships are able to meet and date. Give it a shot and see how it goes.

By Secret B.,
Question:

I am trying to type you a question but i cannot type more than 1/2 way across line 2 or beyond in this question box. please help. thank you. sid

Answer:

Hi Sid, Sorry you are having a problem typing a message here on Sitejabber. I can't help you with that but please reach out to us directly via our "contact" form on the website.

By Secret B.,
Question:

Answer:

Hi Andrew, it's free to browse and search but costs credits to message other members.

By Secret B.,
Question:

What are the pink dots beside usernames

Answer:

Thanks for the great question. In the Messages area, the pink dots display next to new messages within conversations, or new conversations. In the Matches area, the pink dots display next to new admirers or visitors. In the Access area, the pink dots display next to new secret access requests and newly received secret access.

By Secret B.,
Question:

What is their customer support email?

Answer:

Hi there, to contact us simply login to your account, click on "help" and then on the "contact us" link at the bottom of the page.

By Secret B.,
Question:

I don't have a video how about opening the web cam it's not available

Answer:

Hi Karen, please contact support for assistance as they will be able to look at your account and walk you through any difficulties you might be having.

By Secret B.,
Question:

I don't have a video of me what do you think i'm an actor with a portfolio i'm not i can't even use my web cam because you don't offer it

Answer:

Hi Karen, please contact support for help with your verification video.

By Secret B.,

Can’t see your question? Ask to get answers from the Secret Benefits staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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