Serenata Questions & Answers

Here’s what consumers have asked with answers from Serenata staff and previous consumers.

2 questions answered

0% answered in 1 day

Question:

What is the procedure for refunds? What is the procedure for refunds?

Answer:

No Refunds Granted. You will have great difficulty getting anything from this outfit.

By Bob D. over a year old

Question:

I cannot get in touch to find out if my bouquet gift was delivered to the correct address on 21/10/17 but nothing from recipient. order no 217866774. I cannot get in touch to find out if my bouquet gift was delivered to the correct address on 21/10/17 but nothing from recipient. order no 217866774.

Answer:

Go through facebook

By Donna B. over a year old

Question:

Do you deliver to cemetery and in ft. lauderdale, florda

Question:

Recieved a box of flowers todsy 13with aglass vase which was smashed we took hotos for proof

Question:

Question:

Really disappointed with my order. ordered deluxe size but what was sent was standard at best. please contact me carole@newpatch.co.uk

Question:

Is your hq in malta?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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