Is this a real company? Because i saw reviews on youtube from people who obviously have a lot of followers so probably got it for free i love all the stuff the have but the site looks shady af buttt ahhhhhh those clothes are so unique so i want to hear from the average joe what was the experience like?

asked by dija h. on 8/8/15

10 Answers
Thumbnail of user lom12

Takes AGES to come and the quality and sizing is very poor.

Helpful  (3)
Thumbnail of user amiele

The company/ site is real. You can certainly buy clothes from them but just beware of everything to do with shipping. They are not accurate with their shipping claims, at least in my experiences. Also, returns are very hard and you need to be on top of them constantly if you want to see your money back for a return. They do have a wide range of styles but do not expect greater quality than what the items are being sold for, you may actually expect less quality.

Helpful  (1)
Thumbnail of user audreys10

It's a real company but the quality and cut is not exactly how it appears on the models. It's from China and hence customer service and return policy is not well executed at the moment. The merchandise is not too bad for the price they charge.

Helpful  (1)
Thumbnail of user vonnetth

It appears to be real, however if you have an issue you will have to correspond thru email. No live person! I order something after 4 weeks of waiting I cancelled. Delivery/ shipment logistics horrible!

Helpful  (1)
Thumbnail of user stephanieb44

It's a real company but given how cheap they see their clothes you have to be pretty careful. The stuff takes ages to arrive even when you pay express and some of it is awful quality. I've been lucky with what I've bought but I'm careful to check people's reviews and posted photos of each item before I buy it

Helpful  (1)
Thumbnail of user tj175

It is a real company, but the products are very cheaply made with cheap material.

Helpful  (0)
Thumbnail of user lisac136

This was my worst nightmare of online shopping and I do a lot. 4 of 5 pieces were damaged, one in two places. They refuse to do anything about it and now they are harassing me to remove my negative review, while still ignoring me. Shop anywhere else!

Helpful  (0)
Thumbnail of user summers8

It is a real company, i ordered a beautiful kimono from them and had no issues what so ever :)

Helpful  (0)
Thumbnail of user chandad

I ditto the first comment. It took a while to recieve, but the clothing is sooo fabulous it's like bypassed. I haven't had an issue with the site. But reviews are always the way to go weight the good and the bad

Helpful  (0)
Thumbnail of user xiaopingx

Dear customer,
Nice day.
First thank you for choosing SheIn.
But we are really sorry for all the worries that we have brought to you.
SheIn is a fast-growing company, we always put your satisfaction in the first place. It is not only our responsibility but also our honor to give you the best online shopping experience. Hope you can kindly trust us.
Looking forward to our cooperation.
If you need further assistance, please contact us via dispute@sheinside.com.
Thank you for your support.
Best wishes.

Helpful  (-1)

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