Shipito

First time using a freight forwarder to ship a package from US to Australia. The website was relatively easy to use, I could track my package and make payment with no fuss as the website was user friendly. They were very quick to ship out my package after I made payment for shipping on the same day it arrived. Was a bit hesitant at first due to reviews I read online but in my experience, they have been excellent and am glad to go with them over the other competitors. Rates were also good as I expected double of what I had to pay in the end.

Predatory fees everywhere. $5+ for a thin layer of bubble wrap on your products which don't offer much protection. Ridiculously expensive "consolidation" fees just for them to throw 3 of your items into a box. I recently paid $20 for 3 small items to be "consolidated."

Horrible service. I had a missing package for over a week. Turns out they added it to a different customers stuff!

All services are WAY more expensive unless you subscribe to their membership, something that isn't clear until after you start consolidating and processing your packages. Watch out.

Shipping rates aren't even that good. Look elsewhere for a more reputable company.

Very good service. Quick feedback. Easy to follow the steps on the website. For items that are only available in the US, this is a great way to order and have them shipped to Europe.

Do not use shipito. The costs are super high for small parcels. My expected delivery date has come and gone, my tracking information hasn't been updated in over a week and their ticket system, as other reviews have mentioned, is nonsense. No one has gotten back to me. I've paid $60 for absolutely nothing and there is no way to get help from customer service. I guess I'm just out the money.

I'm client of Shipito more than a 5 years. But after my last experience have to look for alternative service providers.

I have ordered delivery of the package to Serbia on 21 October 2022. The package were lost. The fact that package lost was confirmed by support team in November 2022.

Although I have paid for insurance, I haven't received replacement or my money back... Since November 2022 I constantly trying to understand what is happening and obtain money or goods and nothing happened. The support team is ignoring my requests and can respond once per month without any concrete actions.

I would say that if you are just planning to use this service especially in Europe - look for another services... It will save your money and time.

Shipito is a great choice to get whatever you want from the USA. You can get your packages consolidated into a single box at an affordable price. They have lots of shipping choices around the world. Insurance is available and you can make special requests. Everything is working fine. If you need to contact customer support it can take a few days to get the issue solved, that is only bad thing I have found however there are lots of benefits of using it. I would definitely recommend it. I usually buy from Argentina.

I have used Shipito's mail forwarding services for seven occasions so far. I am beyond thrilled with this company. They are professional, fast in process and also very fair priced. Shipito have saved me much money, only during a couple of months. Highly recommended!

Seems that their services suffer a lack of support attention last year. My recent package was sent back by the carrier because it took a month for Shipito employee to give me tracking #. Local representative(Russia) was completely not interested to solve my problem, so I forced to push same question over global support. They had not even made apologies for this fault (quite minor but became critical due to such delay). Very disappointed and broke all connections with the service.

Everything went well! Package was tracked, arrived safely and relatively quick. Moreover, I think it's great that Shipito has a variety of shipping options instead of offering just one or two methods!

These guys are doing their job! It has been more than a year, received 10 packages, all the process went smooth without any single problem. I'm happy with Shipito.com, they are the BEST in this game. Thank you so much!

Keep going with the phenomenal work!

This is a very reliable and economic service for all the goods I like to purchase in the US and have them sent over to Europe by Shipito. Shipments are processed promptly. Have also used their assisted shopping option, which was great too. I could not be more satisfied - highly recommended!

I have had a Shipito account since 2014 but used only 3 times so far, no problems whatsoever. It works as advertised and they have earned my trust. Ordered a UV protection rashguard from Quicksilver on Aug 6 2018. My package arrived Sept. 7, weeks before the calculated delivery date, even though i used the cheapest and the slowest Airmail Economy delivery option (to Croatia, Europe). Very satisfied with the service, and will definitely keep using it.

I have been searching for a service that allows the shipment of goods from the US to Canada for retailers who do not ship internationally. Shipito does that and with very little markup. The various options for shipping including USPS can avoid the hefty brokerage fees and shipping methods that sellers use to ship international to Canada. They take a photo of the outside of every package received so you know what kind of condition it arrived in. I have had several packages shipped to me, often by the most economical method, which may mean without tracking and it always showed up relatively quickly. I have tried other shipping forwarding companies, and while reliable, they just do not compare to the price and options that Shipito provides. You won't be disappointed.

I'm sad because I knew Shipito for more than 4 years and noticed one day a real drop on service quality, price raises, web site bugs, very slow processing of packages, poor customer service when u contact them, they're really not efficient.
It's really not what it used to be, you could tell that the workers were motivated and wanted to do a good job a few years before.
I heard it what sold... I guess it's true, now the new owner only focus on making more money I suppose.

Highly automated, you rarely need to speak with them and they will deliver. Consolidation services are amazing. They provide you with photo documentation of the whole process. They also work pretty fast.

Shipping rates are excellent, not sure what they had to do to get such rates from dpd:)

Been customer for many years, shopping is always smooth just don't recommend anything more complicated, such as personal shopper. The staff is not exactly the brightness stars in the universe and communication is lacking. But overall very positive experience, keep it up.

This is my first and self tested package forwarding company, am really over satisfied with their performance in responsiveness to post my packages, my first test package worth about 300$ arrived Nigeria today, at first I was afraid to but I saw some flaws in this reviews I read, and I just decided to try cos I had no other choice, though my packages were delayed in my country because of the election, but thank God they are here and thanks to shipito.com
The only problem I am having right away is the verification process,
But apart from that you are charged according to their online calculator, which is at your disposer to calculate buy lobes and choose your shipping service with the exact amount.
No hidden fee, only hidden to those who don't review or read the terms and condition.
To be convinced this was my dhl tracking no. *******960

Check it out for yourself

Approximately 1 year ago, Shipito was sold to a new entity. Although, the new owners seem to be more organised, and professional, the pricing of services has "quietly" increased, the mailboxes have gotten smaller, without notifying their clients. This is not good business...

I'm a bit puzzled by all the bad reviews of this company as I've had only good experiences with them. Mostly shipping simple packages, but I'm just about to try package consolidation, so will see how they go with that!

Anyway, they've been fast, responsive and quite reasonably priced. I'm hoping that the reviews are just negative comments from competitors as it really doesn't seem warranted from my experiences with them (using them since 2009).

Had to downgrade the review since the cs went downwards lately with issues causing loss of time, money and don't offer options friendly for the customer, per customer's particular necessities and situation - only generic, robotic resolutions.

Shipito has super fast shipping and great pricing options! Tracking was right on too! I look forward to using their services again!

It's a useful service if you want to buy things from the USA that the sellers don't ship internationally, but it's slow, the package tracking doesn't work properly leaving you with no idea where your package is for weeks at a time and woe betide anybody that has to talk to their customer support. They are morons who can't understand the simplest of things. Their mobile app is just about the worst I've seen in years as well it's basically a wrapper around their website that doesn't work properly.

I'm now trying out the alternatives. Use them as a last resort.

***((i know SOME of these rates are fake [good reviews] and competitors [bad reviews] but i can assure u this is a real review))***

I doubted it at first since it was my first time using shipito and ive also read a lot of mixed reviews on sitejabber! I was so concerned i sent my package with insurance just so that if it didn't reach me, i could issue a claim. But all-in-all, im satisfied with shipito.

Hopefully i don't run into problems when i choose to use shipito again.

I have been using shipto over a year now, they are pretty good. Didn't have any loss or missing parcel coming from the US to Australia, however it would be great if the shipping prices get little bit cheaper. I have to say as well their customer service staff are very friendly and helpful. Keep it up guys.