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Speechpad Questions & Answers

35 reviews
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Here’s what consumers have asked with answers from Speechpad staff and previous consumers.

54 questions answered
31% answered in 1 day
Question:

If i have a rating of 90, will i be able to get jobs on speechpad?

Answer:

You must maintain a rating of 92 or higher to access jobs. Please email us at worker@speechpad.com and we'll be happy to look at your profile.

By Jill F.,
Question:

Hi i have been doing files for like two months now. my rating is always above 98%. however the files take a tad too long to be reviewed. i was wondering how much longer i have to wait before my request to be a reviewer can be granted? i feel i'm already qualified and no feedback yet

Answer:

Hi Anne! It typically takes 3-4 days for files to be reviewed and sent to the customer, based on their TAT request. It can take up to 7 days, however. If you will email me at worker@speechpad.com, I will be happy to look at your profile and see if you're qualified for the reviewer position and rush job position. Thanks!

By Jill F.,
Question:

Hi, i submitted my first transcription about 3 days ago, and its sitting in review. i don't want to do more until i find out how i did. how long does the review usually take on a 30 min audio transcription? thanks

Answer:

Hi Steve, it takes about 3-5 days to get a file reviewed and a max of 7 days depending on the urgency of the file. If you'd like us to look further into your files, you can email us at worker@speechpad.com.

By Jill F.,
See more answers (2)
Question:

Hi. i'm pretty sure that i failed the transcription test. that was a year ago and i now have more experience transcribing. can i retake the test?

Answer:

Hi Sherry, please check back in about 6 months. We're at capacity right now.

By Jill F.,
Question:

How do most people transcribe? only listening and typing, using a certain app, using a pedal???

Answer:

You can use hotkeys or use a foot pedal with our software, found on the worker page, or with Express Scribe.

By Jill F.,
Question:

Answer:

260 King Street San Francisco, CA 94101 USA

By Jill F.,
Question:

Do you send reviews i would like to know the errors i had on my audio test

Answer:

Also, to view the results of your tests, click on Qualifications and click on the test you took. If it does not bring you directly to the corrections, scroll down and there should be a link that says "Show Results."

By Jill F.,
Question:

Answer:

Hi, Reemah. Thanks for your inquiry. Can you email worker@speechpad.com, please? We need your email address so we can look up your account and your test. Thanks!

By Jill F.,
Question:

I took a transcription qualification test and was immediately blocked out of speechpad. i don't understand why. how do i find out?

Answer:

Hi, Karen. Thanks for your inquiry. Can you email worker@speechpad.com, please? We need your email address so we can look up your account and your test. Thanks!

By Jill F.,
Question:

Answer:

We have a regular flow of jobs coming in through the day, but we have thousands of workers and jobs get taken very quickly. It's greatly competitive with 200-300 new sign-ups per day. You can click on Show Only Jobs I'm Qualified For and check back throughout the day. If you would email us at worker@speechpad.com with the email address you use to log into the site, we should be able to look into your account further. Thanks, Willis!

By Jill F.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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