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    Studybay

Studybay

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Overview

Studybay has a rating of 4.2 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studybay most frequently mention timely manner, due date, and full time. Studybay ranks 4th among Freelancing sites.

  • Value
    46
  • Shipping
    21
  • Returns
    23
  • Quality
    349

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 70.7%
Positive
41
Neutral
3
Negative
14
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Instant Feedback

2,186 reviews

24
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How would you rate Studybay?
Top Positive Review

“Just Wow!”

Jennifer P.
9/11/24

She had great understanding, very kind, and helped me immensely. It was my first time using Studybay, but she was so very helpful. Overall, it was an awesome experience, impeccable work, and extremely reliable. I will definitely be recommending to my friends!

Date of experience: 9/1/24
See positive reviews
Top Critical Review

“Dissatisfied!”

Jae J.
9/18/24

I do not recommend at all. The writer was not paying attention to the details you wanted them to follow. The results turned out to have detectable AI pattern. It turned out that I will have to just do it myself. Waste of money. The customer service also has no help! Do not use studybay!

Date of experience: 9/8/24
See critical reviews

Reviews (795)

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Reviews that mention popular keywords

study bay (26)
Thumbnail of user jenniferp3357
Washington
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

She had great understanding, very kind, and helped me immensely. It was my first time using Studybay, but she was so very helpful. Overall, it was an awesome experience, impeccable work, and extremely reliable. I will definitely be recommending to my friends!

Reason I chose this business:

I needed help with an assignment. I have kids, work, and go to school. I chose studybay because I didn't have the time to do the assignment. I'm glad I did, because they did an astonishing job! I'm so very grateful! They saved me time and eliminated the pressure/anxiety for me!

Quality

Date of experience: September 1, 2024

Thumbnail of user jaej22
Virginia
1 review
0 helpful votes
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September 18th, 2024

I do not recommend at all. The writer was not paying attention to the details you wanted them to follow. The results turned out to have detectable AI pattern. It turned out that I will have to just do it myself. Waste of money. The customer service also has no help!

Do not use studybay!

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 8, 2024

Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hi Jae! I'm really concerned to hear about the issues you've encountered with your order. It's important to us that our service meets the high standards we set, and it sounds like we missed the mark this time. To help us resolve this promptly, could you please send your email or Studybay ID to our support team? We want to ensure this matter is looked into thoroughly and addressed as quickly as possible.

Thank you for bringing this to our attention, and we're here to help!

Thumbnail of user haiak1
Washington
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

I gave my document just for double check before submission ( I've already done the report) just wanted a fresh eye to see if I could improve on it
Also ask to move some stuff to annex because of the word counting thing
I received the report literally nothing was changed
More words were added which made it worse
The ( mentor) refused to proceed the refund unless i change my reason of the refund request
All bad service and asked me to not write him a review or else he wont proceed the refund

Service
Quality

Date of experience: October 1, 2024

Thumbnail of user sophiad512
Virginia
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

After I received my paper I was extremely dissatisfied on how it turned out. I decided not to use the paper and ended up doing it myself. I requested a refund since I didn't use it and my refund was denied. Even after i told them I'll provide proof the paper wasn't used.

Not helpful at all.

Reason I chose this business:

I read great reviews, but after the service I received I DON’T recommend Studybay to anyone.

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality

Date of experience: July 28, 2024

Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hi Sophia! I'm truly sorry to hear about your dissatisfaction with the paper and the subsequent issues with the refund process. It's important to us that our clients feel valued and fairly treated. Could you please provide your email or Studybay ID to our support team? We want to review your case thoroughly and ensure that all your concerns are addressed. Providing proof that the paper wasn't used is an important detail, and we appreciate your willingness to share that with us.

Thumbnail of user samuelp856
District of Columbia
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

She was great to work with and helped me when I was in a crunch. Great communication throughout the process too! Will use her again! Thank you.

Reason I chose this business:

Needed help with an assignment i didn't understand

Quality

Date of experience: September 17, 2024

Thumbnail of user nulln3782
Kansas
2 reviews
0 helpful votes
  • Send Message
July 29th, 2024
Verified purchase

I'm thankful payments are manage through the platform and not directly with the experts.

Also, any writer will respond so quickly, I am very thankful for that too.

Reason I chose this business:

It looked credible to me in the beginning and I decided to move on.

Quality

Date of experience: July 19, 2024

Thumbnail of user courtneyc907
Texas
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

I was quoted $49 but to get full document, I ended up paying over $70! I will NOT be using studybay again.

Not satisfied at all! One star only because I must leave something.

Service
Quality

Date of experience: October 26, 2024

Thumbnail of user katrices18
Maryland
1 review
0 helpful votes
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November 23rd, 2024
Verified purchase

My experience with Java S was exceptional, she worked efficiently to prepare my paper that was very detailed and professional.

Reason I chose this business:

I chose Studybay because I am a fulltime student and I work 3 full time jobs, I needed the help and they were able to come through.

Quality

Date of experience: November 13, 2024

Thumbnail of user kerik167
Texas
1 review
0 helpful votes
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November 29th, 2024
Verified purchase

I paid partial and got sick, wasn't thinking bout paying the rest came back paid the rest just to get no assignment that I've paid for ACCESS DENIED IS WHAT IT SAYS I WANT MY FUNDS BACK

Well after telling what happen , regardless I paid my money they never responded back

Reason I chose this business:

I’ve used before everything went good

Service
Quality

Date of experience: November 19, 2024

Thumbnail of user justj39
Wyoming
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Such a great help when you're in a pinch. All requirements were met, only had to edit work slightly to sound more like me/reflect my writing level and style, work was done in a timely manner and I got it before the deadline, professionals were willing to help and were very understanding. Only drawback is the price sometimes, but I think the price goes up the shorter the deadline/sooner you need it to be done. Overall, not bad. I would recommend this to anyone who needs it. It is worth the money.

Reason I chose this business:

Found via search engine, looked through the entire sight a little, researched the site, chatted with some experts and was specific with what was expected, felt confident in them, also noticed there is a money back guarantee which made me feel more secure. Overall, after some thought and research and a little faith, I decided it was a good choice for what I needed.

Quality

Date of experience: June 21, 2024

Thumbnail of user moryj
Australia
1 review
1 helpful vote
  • Send Message
October 23rd, 2024
Verified purchase

Full mark I was happy thanks a lot made my day soon happy with everything u done

Good

Service
Quality

Date of experience: October 13, 2024

Thumbnail of user dannyr765
Alabama
1 review
0 helpful votes
  • Send Message
December 17th, 2024
Verified purchase

On-time and great quality work. Great communication throughout the process was important to me.

Reason I chose this business:

I found out through a friend who had a great experience with Studybay as well.

Quality

Date of experience: December 7, 2024

Thumbnail of user marielaz2
California
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

I have had nothing but good experiences, I get responses quickly and efficiently.

Reason I chose this business:

Needed help to balance work and school.

Quality

Date of experience: November 22, 2024

Thumbnail of user slyy1
Florida
1 review
0 helpful votes
  • Send Message
September 25th, 2024
Verified purchase

She was fast and amazing and includes the references thank you so much

Reason I chose this business:

Talked with aa buddy of mine and she said I should try got last minute assignments

Quality

Date of experience: September 15, 2024

Thumbnail of user alexisl1111
North Carolina
1 review
0 helpful votes
  • Send Message
December 1st, 2024
Verified purchase

Tutor helped me with assignment and got it done on time and communicated with me on questions

Reason I chose this business:

It’s a awesome site

Quality

Date of experience: November 21, 2024

Thumbnail of user amberh1809
Alabama
1 review
0 helpful votes
  • Send Message
November 25th, 2024
Verified purchase
• Updated review

My writers have been amazing and completing assignments perfectly

Reason I chose this business:

Student recommended

Quality

Date of experience: November 15, 2024

Great work
December 16th, 2024
Verified purchase
• Previous review

Great work always completed on time, always before the deadline, plagiarism free work

Reason I chose this business:

Great experts

Quality

Date of experience: December 16, 2024

Thumbnail of user fernandom469
Mexico
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

Super easy and came through. Great communication! Will use again

Very helpful

Reason I chose this business:

Needed to catch up

Service
Quality

Date of experience: October 13, 2024

Thumbnail of user ivanb295
Florida
2 reviews
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Fast turn around time and well written paper. Very professional and efficient writer.

Reason I chose this business:

Needed the help with assignments

Quality

Date of experience: August 14, 2024

Thumbnail of user alexanderk565
Virginia
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase
• Updated review

My experience was a very positive experience and the process was easy.

Reason I chose this business:

I reviewed ratings of various workers and saw that i could select whomever that could help me to achieve my needs and that there was a auto select option as well.

Service
Quality

Date of experience: August 9, 2024

I really enjoy this platform and how it works
November 28th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I want to see what kind of services that were offered.

Date of experience: November 28, 2023

Thumbnail of user josefi4
Netherlands
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

It was helpful where i get many help from others and they are very helpful

Reason I chose this business:

Its user friendly

Quality

Date of experience: July 25, 2024

Thumbnail of user cyy3
Singapore
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

No high expectation, basically jz to hav some structure and idea only. The content doesn't meet the requirement. Waste money

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality

Date of experience: June 26, 2024

Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hi! I'm really sorry to hear that things didn’t turn out as you expected, and I can only imagine how frustrating this must be for you. We definitely want to get to the bottom of this and sort it out! Could you share more about what exactly didn't meet your requirements? Also, please send your email or Studybay ID to our support team so we can dive into this right away.

Thumbnail of user winterg9
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

I'm a bit nervous over this semester but my writer did a good job I'm confident I'll get a good grade.

Reason I chose this business:

Because I've been told they are reliable and AI/ Plagerism free. I hope it's true!

Quality

Date of experience: June 14, 2024

Thumbnail of user johna5857
Texas
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase
• Updated review

I received a 70% on the grade and the person did not follow the directions.

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality

Date of experience: June 7, 2024

Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Oh no, I'm truly sorry to hear about the grade and that the directions weren't followed as you expected. We definitely want to look into this and see how we can help make things better. Could you please provide your email or Studybay ID to our support team, along with some details about the specific instructions that were not followed? We take your satisfaction seriously and are here to support you in resolving this matter.

Easy to use fast response
June 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Fast easy help

Date of experience: May 29, 2024

Thumbnail of user yiy21
Arizona
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

The material did not flow well. It was not well written either and some of the material written was not true.

I asked the writer to revise the material but it wasn’t good enough still

Reason I chose this business:

I had a good experience the first two times but this time it didn’t seem the same person wrote it

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality

Date of experience: July 27, 2024

Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hi there! It's concerning to hear that the paper didn't reflect the quality you expected, especially with issues around the material's accuracy and coherence. We take such feedback seriously as we strive for excellence in every piece. Could you forward your email or Studybay ID to our support team so we can address this directly and ensure a thorough review of your case?

Thumbnail of user luizf33
Canada
1 review
0 helpful votes
  • Send Message
June 4th, 2024
Verified purchase

It was great! But I didn't know how to pick the right deadline. I wanted only one file for a shorter deadline and not the entire document. I had to put a shorter deadline and my expert charged more because of that. After that, I created another request and the price offered for more than 5 experts was $50 cheaper. I asked my expert if I could get I discount but she said I couldn't at that point. I wish support could review these type of situation and reimburse customers if necessary. I feel like I have lost $50 dollars.

I wanted to contact my expert immediately and support said could reach right away. It didn't happen. I had to wait my expert to respond, 30min later.

Reason I chose this business:

Friend recommendation.

Service
Quality

Date of experience: May 25, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Studybay is a team of seasoned professionals and enthusiastic geeks driven by the idea of improving an educational process worldwide. We believe that cooperation is the best way to make learning easier and more effective.

That's why we develop groundbreaking EdTech tools — to help students reach their most ambitious goals in collaboration with top educators from all over the world.

Business History

From 2015 Studybay connects ambitious students with top experts in different fields of studies from Biology and Maths to Nursing and English. We believe our innovative approach can improve the educational process.
Whether we proofread your homework, check your essay for plagiarism, or help you find reliable sources for your academic writing, we always deepen your knowledge so that you can achieve your goals successfully.

Company Representative

Thumbnail of user ashleyb105
Nia B.
Senior Support Manager
Usually responds not within the first month

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