Here’s what consumers have asked with answers from Sweet Lavender & Chili Flakes staff and previous consumers.
Emailed a query and response was very quick (within 24 hours as far as I can recall)
Good social media engagement. When homeade products delivered very high standard. Order fulfilment slow (but this timeframe is stated at outset) but didn't stop me re-orderi g as quality is excellent & worth waiting for.