TBdress
Questions & Answers

Can we trust this site?

Asked by sheela s. on 5/15/2016

27 Answers

All i could say is pick your poison. I did and i wasnt impressed or satisfied
Isabel A.5/16/2016

I didn't work for me, I purchase the dress before the end of 2015, I was promised a refund, I still haven't received it. I would not recommend TB Dress.
Katie R.5/16/2016

If you are willing to eat your money if the clothes don't fit, look like they were pictured, or never arrive, then sure. Otherwise, NO!
Anin S.5/17/2016

Why don't you try ordering one to see. Amongst my $200 buy, $180 was complete garbage (unusable) but one was decent (about $20 worth). Maybe you have better luck than me
Leigh S.5/16/2016

I wouldn't trust them at all! They finally gave me the address to return the dress (which I did so at my expense.) Stating upon receipt they would refund my purchase price... also saying they apologized for the other agents as they are "green and don't know how to deal with customer service"... I sent the dress well over a month ago with a confirmed receipt... they then tried to give me a line that it's busy season and I would have to wait unless I "made my opinion on jabber dissapear" in which they would immediately refund my money and I should see it in 3-15 days. I received a phone call yesterday night(yes apparently they do indeed have a phone line though calling in i get only busy signals) that I missed stating that they have the dress and I just need to respond to the email in order for them to move forward to process my refund which I should see in 3-15 days (they keep sending the same email requesting me to make my opinion here "dissapear" to now receive my refund.) So inappropriate and wrong to force/threaten someone to now remove their review to receive the refund that they finally agreed to follow per our corrospondance according to their return/refund policy. I feel like my money is now being held hostage so their business doesn't look bad for what they have/are doing. I would have no problem updating this post to reflect their refund had they followed through so people know it IS actually possible with great effort and dedication to the cause. However, so far they now have their dress and also my money so it's a double whammy at this point. I'd be extremely cautious if you do decide to go ahead and purchase from them. Beware you may not get what you bargained for and will most likely be out your money regardless of what their site states. To be honest I worry even now responding to this that you may not actually be a person from this company as I just sent them another email so they "could go ahead with the refund". I'm hoping this will finally happen but am expecting another stall tactic or ultimatum from them as so far my experience has been horrendous. Just beware you'll likely lose much precious time and lots of patience and also money if you do indeed have a problem with your order. Good luck but I will NEVER trust this company or any associated with them ever again. It's sad cause a simple refund as promised by their site without all this run around etc. Would have probably kept me as a customer in regards to me possibly giving them a second chance on a future purchase. I'd be crazy if I ever did business with them again considering what i have and am still going through with them... sorry for the long response but I hope this helps answer your question with reasons and not just a yes or no so you can make your own educated decision.
Raina v.5/16/2016

Absolutely NOT AT ALL! What you see is NOT what you get! They take your money and will NEVER process a return either. Save yourself the stress and headache and shop elsewhere!
Sheyenen C.5/16/2016

NO!
D d.5/16/2016

It didn't work for me but other people have left positive comments. Personally I would not purchase from them again. However I have to note that they were prompt in answering my questions after they saw the negative review I left on this website. So much so that I actually got an international call (from China I'm assuming) from them to my cell phone, asking for me to change my review. The particular item I receive was poor in quality but what can you honestly expect from an online based website for such a low price. You get what you pay for.
a s.5/16/2016

NOOO!
Kay K.5/17/2016

Everyone's shopping opinion is different, but for me I would not invest my hard earn money in this company again. After the long wait in getting your item (which is expect base on where its coming from and price you are paying) it doesn't come, lost, or stollen you will never get your money. The customer service like talking to rock. You will not get a refund (base on previous answer blew) they too ask me to remove my post and I will get my refund. I would not because I have reach out to the company by email before my post for over 3 weeks no response until I voice my option publicly then they feel to do something.(answer my post) Smh at this point I just took the lost. So to answer your question no trust them, I did see where I land... hope this help..

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