I'm so skeptical about purchasing from this website. Please send me pictures to prove it's worth it. Thank you!

asked by Rebecca L. on 8/17/16

21 Answers
Thumbnail of user priscillae1

It's not... you better spend your money elsewhere that you don't need to wait for months and months... saving you all the time following up your order then... wait again for months after they promised you it's already on it's way... after I received the item, they asked me to delete my negative review about them and they will send me a "gift"... of course I DIDN'T delete my review about them so people would know how scam they are and for them to realise they shouldn't fool people and give the worst service... i think they're from China who are known for being scammers... so... I hope you will NOT put yourself in this trap and save your money..

Helpful  (7)
Thumbnail of user filetzab

TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!

Helpful  (7)
Thumbnail of user helenk33

Definitely not. I ordered a long sleeved long black dress. I received a sleeveless short green dress (wrong size). After months of complaining, I received half a refund.
Avoide TB Dress like the plague.

Helpful  (6)
Thumbnail of user brendaleahb

It really isn't. Trashy material. Company is a total scam

Helpful  (6)
Thumbnail of user shannony2

Its not

Helpful  (5)
Thumbnail of user rainav

Buy somewhere else unless you want poorly made items in incorrect sizing that you try to return but cannot. Also be willing to NEVER get a refund for your returned purchase. This is a company out of China and it is a total scam!

Helpful  (4)
Thumbnail of user dollyr

It is not worth purchasing from them. Sizes are normally wrong and you will loose your money because they will not refund it even if you send the items back on the same original bag.Not worth the hassle.

Helpful  (4)
Thumbnail of user katier34

It's not! I don't have pics because the item was sent back & 5 months later I'm still waiting for a refund.

Helpful  (4)
Thumbnail of user eileenc16

AVOID this site. It takes weeks to receive items. When they do arrive they do resemble what you ordered. The quality is inferior. The sizes are not as stated. In a nutshell they are crap!

Helpful  (3)
Thumbnail of user juliec98

Rebecca, do NOT order from them unless you are willing to risk receiving an item that you need to return.

Helpful  (2)
Thumbnail of user jamieh58

Trust your instincts, don't buy from here. Whatever you purchase will look nothing like it is advertised and they won't refund you. Thank goodness I used PayPal and got my money back through them.

Helpful  (2)
Thumbnail of user nermeenh

To tell you the truth, I've donated the dresses to ( in need help organisation) after I gave up COMPLETELY on this sucky trashy site's after sale service. A word to the wise, DONT even try to order from them as they wont deliver what you ask for. All you'll get is some horrible quality fabric with the most tacky embroidery, along with wrong measurements... Then heartache and utter frustration are inevitably followed by the unprofessional who has ZERO care of costumers satisfaction staff that handles complaints. In another word kiss your money good buy

Helpful  (1)
Thumbnail of user janw50

Do not have anything to to do with these people!

Helpful  (1)
Thumbnail of user sarahh196

I wouldn't (I relied on the "good reviews" that had been left for the shoes I ordered. When I encountered issues with my purchase (ordered a Size 38 which should be a uk size 5, they were an easy size 6) when I tried to leave a review it had to be "passed" by the company! Needless to say my review wasn't put on the site! Basically the reviews aren't accurate. Only good reviews are left or maybe they are doctored!?

Helpful  (1)
Thumbnail of user octaviap2

Noooo ITS NOT! DONT DOOO IT! THEY IS SCAMMING PEOPLE OUT OF THEIR MONEY! THEY PAY PEOPLE FOR GOOD REVEIWS IT IS A SCAM!

Helpful  (0)
Thumbnail of user douglasw96

Not worth it. Takes over a month to ship, quality is poor.

Helpful  (0)
Thumbnail of user geraldinec23

I would avoid doing business with TB Dress. Even following their sizing guide, the dress was too small and didn't fit right. The built-in cups and the belt were in the wrong place. Now I'm trying to get a full refund (minus shipping). The text someone posted above was exactly the same text I was sent regarding my options for refunding. It's definitely questionable business practices.

Helpful  (0)
Thumbnail of user sairac

Hi,

I can tell you to that you should save your money. It is a BIG scam. I bought a wedding dress on this site despite the terrible reviews. I have been scammed and you will be too. The dress does not look anything like the pictures. It is of terrible quality and is too big. When contacted them via emails and phone. The emails were not answered and the telephone number (716-324-5971) on their site is not in service. I had to write an internet review for them to finally respond after two weeks of endless $#*!ing. They eventually answered with this.

"Thank you for your concern of our website.

Sorry but I am afraid that your case can not be handled per our policy:

https://www.tbdress.com/help/Situations-That-We-Do-Not-Handle-Your-Dispute-359.html

It is stated that " In addition, for cases that you want to return it just because you don't like it, and there is no quality problems about the item, we are sorry to inform that Tbdress also has the right not to deal with it. "
Hope you can kindly understand.

We will handle your case as you are our valued customer.
Could you please keep it and I have tried my best to apply for $ 20 refund for you from our manager.
Please kindly let us know.
Thanks for your kind understanding and cooperation in advance.:)

If you have any other questions, please feel free to contact us and we'll reply you within 36 hours.

Thanks and best regards
Tina
Customer Service Department"

This is outrageous! They will refund $20 for a $300 dollar dress USD + $35 COD customer charge.

Do Not Fall for it!

Helpful  (0)
Thumbnail of user peterw152

I disagree with all of you. I have no link with TBDress in any way, I judge what I have. See my review for pics.

Helpful  (0)
Thumbnail of user zahraha

I'm very shocked of all above reviews, I bought two wedding dresses and two vails with a one petticoats. They are really lower quality but not that bad, they customized sizes and exactly as I requested. I ordered on 23rd of June and received on 17th of July, within less than a month, actually it took 5 days for shipping -it faced a weekend-. The wedding has been done and dresses were perfect under spotlights, it was not shown as a low quality at all.

Helpful  (0)
Thumbnail of user seanm89

Simple... It is not.

Helpful  (0)

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