Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.

I believe the only contact number I have seen for for China. They generally answer your emails within 24 hours, but it is only with further BS, to string you along even further.

I hate to say but there is no number!
I went thru HELL with this people!
Try to email them...
Good luck!

Yes they do have a contact number, however its needless for you to call the number. Their desk assistance or who so ever is in charge of the phone answers at will and when she does she speaks Chinese. Good luck with that if you can speak Chinese hopefully someone will pick the call. The number should be on their website. Nonetheless if you are a PayPal user, PayPal will be of great importance at this point however I believe PayPal could still be of help since TbDress is an affiliate to them. When I called PayPal in my case my problem was resolved within a blink of an eye.

Best of Luck!

Do not buy from tbdress.

No, you can contact them only via email. Don't you think that's odd? This order is coming from China and could take about 5 weeks. I can't believe people are still ordering from this racket called TBdress. And these responses from the company rep Aaron, bogus. I responded to his request for info back in Feb and he just answered it in April saying he needs the ID of the order. I gave him all that info in Feb. Buy American!

If you paid with paypal you can open case against them. I did because it took forever and the funny thing is the day after i opened a case against them i received my crappy dress... This is the worse comapny. If you are on face book check out TB Fails...

No contact number only an email address

Can someone please call me 216-254-2871. Or email jacindacasey@hotmail.com

You've lost your money! You might get your order 5 months from now, but it won't fit or look anything like what you thought you ordered. Sorry.

Hello Faith
If you created an account you can reach them throu that. There is an link via your cofirmation mail mayby. The first part of my order took nearly 5 weeks... to Sweden. The rest approx. 175 days but im reclaimed my money via PayPal and its works. Email is: service@tbdress.com.
Good Luck and love from Sweden.

No, I'm sorry to hear that. They contact me, actually yesterday, regarding to try to make it up. Now? Really! When I did my purchase back in November'15. No thanks. Good luck to you

Try emailing them. Also write that in a review. They will be trying to get to you. They suck. God luck