Here’s what consumers have asked with answers from Third Eye Transcend staff and previous consumers.
This company is definitely a scam. They are based overseas and ripping off Americans
They are quick to respond to email, but the content is not truthful. They promise to follow up, or that your merchandise is on the way, or "please just give it a few more days". I waited 1.5 months and have several emails with promises from them that they would deliver my product or refund my money and neither has happened.