tixee Questions & Answers

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Here’s what consumers have asked with answers from tixee staff and previous consumers.

19 questions answered
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Question:

How many platforms are available at tixee?

Answer:

Hey Usman & Maryadi, Thank you so much for taking the time to leave a review on our SiteJabber profile! As Maryadi mentioned, currently we have 4 available platforms for our tixee traders (tixee Simple Trader, tixee Social Trading, MT4 & MT5. We hope we can continue to reliably provide you with our services for many years to come. Trade safe! Tixee Team.

By Jane M.,
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Question:

Does company's proprietary mobile app work stable?

Answer:

Hello Yolandi, Thank you so much for contacting us, we constantly work on our app in order to provide excellent service, however, connectivity may be unstable if your internet supplier connection is not stable. Trade safe! Tixee Team

By Jane M.,
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Question:

I appreciate the diversity in the proprietary platforms of the broker but do i need separate accounts to use each of them?

Answer:

Dear Sarawut, Thank you for raising this question. With the same user and password, you can access all these platforms even at the same time from different devices, or simply by switching between them on the same device. In conclusion, in order to use webtrader, MT4 or MT5 you don't need different accounts. Trade safe! Tixee team.

By Jane M.,
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Question:

What exactly tixee social trading is?

Answer:

Hello Yod S, Social trading is the form of trading that allows investors to observe the trading behavior of other, more experienced traders and to follow their trading strategies, using copy trading or mirror trading. If you have any further questions, don't hesitate to get in touch with our support team at support@tixee.com. Trade safe! Tixee Team

By Jane M.,
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Question:

I guess it's a lame question but what are the notable differences between tixee accounts?

Answer:

Hello Tirson, Thank you so much for reaching out, we have four types of accounts Standard, Premium, Raw, and VIP, where you can make deposits starting from 10 USD, you can find the different features in each of them according to your needs. If you want to know more details please visit the link https://tixee.com/account-types/ or consult with a Tixee Expert at support@tixee.com Trade safe! Tixee Team

By Jane M.,
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Question:

What is meta trading?

Answer:

Hello Darlyngtyn, This is a very good question! Meta trading is a trading platform, which is most often associated with forex traders. It is highly customizable, and it can also be used to automate your trading with algorithms that open and close your trades according to set parameters. To learn more about it, please get in touch with your Tixee Expert. Trade safe! Tixee Team

By Jane M.,
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Question:

Want to know as to whether tixee ueses a robot, becaause i know nothing about trading?

Answer:

Hello Niclas, Our clients can use MetaTrader 5, MetaTrader 4, and Social Trading/ Copy Trading, some of these tools can also be used to automate your trading with algorithms that open and close trades according to to set parameters or copy the actions of other traders. We don't provide robots as a company but in general, there are many automated solutions in the market that can be added as plugin to the trading platform For more information, please schedule a call with your Tixee Expert or customer support at support@tixee.com. Trade safe! Tixee Team

By Jane M.,
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Question:

Started trading and made some decent profit, they want me to invest more, but am not sure if i can trust them 100%, can i trust tixee?

Answer:

Dear Bashir, Trading is fully the customer's decision. However, when it comes to trust, our best assets are our customers' loyalty and reviews. If you want to learn more before taking any further steps, please contact our customer service at support@tixee.com. Trade safe! Tixee Team

By Jane M.,
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Question:

Answer:

Hello Ian, As an international company, our employees come from different nationalities, but if you need to ensure that this is one of our representatives, please schedule a call through support@tixee.com. Trade safe! Tixee Team

By Jane M.,
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Question:

How can i determine if the agent is legit with tixee

Answer:

Hello Rolando, All our employees use the official channels to get in touch with our customers, for instance, you should receive emails coming from the domain "@tixee.com". If you have further questions, please contact us at support@tixee.com. Trade safe! Tixee Team

By Jane M.,
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