Toilet Spray Questions & Answers

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Here’s what consumers have asked with answers from Toilet Spray staff and previous consumers.

3 questions answered
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Question:

Why do they tack on a subscription when all you want are the samples

Answer:

I don't know either. That's how they got me too because I didn't read that part. I only found out when I went back to the site and it's under their "How it Works." In response to Dawn S., while most companies offer total control over subscription, including canceling, this site/company isn't like them. I created an account hoping 'll have the choice to cancel my subscription, but I only have the option to change, no option to cancel. Reason why I emailed them requesting cancellation, but I was given a discount instead and was told to created an account if I haven't done so to change my subscription.

By Precy A.
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Question:

I need to cancel this subscription!!!! it seems very, very difficult to do.....can someone please advise?? i need answers please.

Answer:

Hi. I really don't have any suggestion for you but I share the same problem. I created an account hoping to cancel my subscription. But there's no option to cancel, only the option on how often they'll deliver. So I emailed them stating twice my request for cancellation. But instead of giving what I requested, I was told to create an account if I haven't done so, so I can change my subscription, and I was given a 50% discount. I still have to respond back and press on my request which I'm hoping they'll get it this time that I do want a cancellation. If not, I'm going to call my bank and ask what they can do to help me. Precy A.

By Precy A.
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Question:

I'd love to know how the @#?! to cancel this subscription.....please

Answer:

You have to contact them because they say you can press the cancel option in your account but that cancel button doesn't do anything.

By Cam N.
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