Here’s what consumers have asked with answers from Toilet Spray staff and previous consumers.
I don't know either. That's how they got me too because I didn't read that part. I only found out when I went back to the site and it's under their "How it Works." In response to Dawn S., while most companies offer total control over subscription, including canceling, this site/company isn't like them. I created an account hoping 'll have the choice to cancel my subscription, but I only have the option to change, no option to cancel. Reason why I emailed them requesting cancellation, but I was given a discount instead and was told to created an account if I haven't done so to change my subscription.
Hi. I really don't have any suggestion for you but I share the same problem. I created an account hoping to cancel my subscription. But there's no option to cancel, only the option on how often they'll deliver. So I emailed them stating twice my request for cancellation. But instead of giving what I requested, I was told to create an account if I haven't done so, so I can change my subscription, and I was given a 50% discount. I still have to respond back and press on my request which I'm hoping they'll get it this time that I do want a cancellation. If not, I'm going to call my bank and ask what they can do to help me. Precy A.
You have to contact them because they say you can press the cancel option in your account but that cancel button doesn't do anything.