ToysRus Questions & Answers

Here’s what consumers have asked with answers from ToysRus staff and previous consumers.

2 questions answered

100% answered in 1 day

Question:

What made you choose toys "r" us over similar businesses? What made you choose toys "r" us over similar businesses?

Answer:

I thought I'd get a birthday present for my granddaughter shipped and toys r us is local. So much for that idea. They have lost a customer permanently.

By Mel-Lynda A. over a year old

Question:

How easy is it to get a hold of customer service at toys "r" us? How easy is it to get a hold of customer service at toys "r" us?

Answer:

Impossible basically. The wait time is 45+ minutes... for a toy store. The order number they provided is rejected. Super frustrating.

By Mel-Lynda A. over a year old

Question:

Archery set with stand?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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ToysRus Questions & Answers

What made you choose toys "r" us over similar businesses? What made you choose toys "r" us over similar businesses?

How easy is it to get a hold of customer service at toys "r" us? How easy is it to get a hold of customer service at toys "r" us?

Archery set with stand?

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Is this your business?