Do I have to pay straight away or when I get paid

Dear Julie,

Thank you for your message and we would be happy to help.

As a hotel search and not a booking site, trivago keeps no records of the transactions made through the booking sites and cannot alter or access your booking in any way I am afraid. In order to make any changes, cancel, or confirm your current reservation, you will need to contact the booking site which you used.

Please let us know if I can be of any further assistance.

Kind regards,
James Morrison
Trivago user support USA/CA