I was charged a large fee for a ride on new years and was not informed about this. How can you do this?

Hello?

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I was charged a large fee for a ride on new years and was not informed about this. How can you do this?

Hello?

asked by Kris o. on 1/14/16

1 Answer

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James P. · Answer 1 · 2016-02-19T12:38Z

James P.

on 2/19/16

Any time there is a surge your Uber apt informs you of the amount of the surge and prompts you to accept or decline the charge. You must have missed that and accepted the surge charge inadvertently.

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I was charged a large fee for a ride on new years and was not informed about this. How can you do this? Hello?