Vestiaire Collective Americas Inc. Questions & Answers

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Are the customer service people only trained in pressing auto replies? That chat feature is a total joke!

asked by Gabriellla E. on 11/18/21

1 Answer

Katey K.

on 2/2/23

Agree, and they don't resolve issues at all. Pathetic

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More questions about Vestiaire Collective Americas Inc.

I want a discussion before formally closing my account. I need to know my information and items/descriptions have been wiped from your system.
What is the return policy?
What is the customer service number in the United States?
Why is Vestiaire Collective always ask you to buy different kinds of prepaid cards to get your funds back? Is this company a scam?
When do I get paid for sold 3 items? It's been already two months …. No one is getting responsibility for non payment?
Is there an 800 number for customer service?
Hi, I recently sold a pair of Balenciaga boots Ref. #18871106 on your website. Trans date: 10/30/21. When do you intend to pay/return my item?
Hi, I order a bag 3 weeks ago and they checked it for authenticity it passed but it has been more than 2 weeks since then and they still didn't ship it
Vestaire has more than half of 1-star reviews (337) and only 233 reviews with 5 stars. How is it that "most customers are generally satisfied"?
Do the sell fake vintage Louis Vuitton small leather goods? I've been told an item I purchased a couple of years ago is fake.

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